Enrollment Specialist - CKF

OPENDOOR Health Services - Muncie, IN

Full-time - Entry Level

Muncie, IN

Ambulatory Health Care Services

About the position

Open Door Health Services is hiring a Enrollment Specialist who can uphold our Mission, Vision, and Values. In this position you will assist in coordination of all activities and enrollments for Hoosier Healthwise, Healthy Indiana Plan, Traditional Medicaid, SNAP, TANF, and federal marketplace applications. Maintain that all clients receive information about possible assistance programs that can optimize billing for the health center. Assist in planning and organizing patient and community outreach activities and coordinate implementation of such activities. This is a full time, 40 hours per week position. There is occasionally outreach events in the evenings and weekends that are required. For State Navigator license you must have a valid Indiana Driver's license.

Responsibilities

• Conduct public education activities to raise awareness about coverage options available under Medicaid, CHIP and the Marketplace.
• Serve as a navigator for federal marketplace exchange products.
• Assist in enrolment for Hoosier Healthwise, Healthy Indiana Plan, Traditional Medicaid, SNAP, TANF.
• Assist and enroll qualified recipients into appropriate assistance programs, as well as maintain documentation and case management of all applications.
• Demonstrate and maintain expertise in eligibility and enrollment rules and procedures.
• Complete all required and applicable federal and/or state consumer assistance trainings.
• Conduct 'in-reach' with currently uninsured health center patients and 'outreach' to non-health center patients.
• Assist any patient or resident seeking outreach and enrollment assistance.
• Collaborate with other health centers and providers in the service area.
• Participate in professional development activities and maintain professional affiliations.
• Complete federal/state navigator training and become certified, annually.
• Maintain and establish contacts in Blackford, Grant, Jay and Randolph counties.
• Collaborate with the Director of Community Resources on the Annual CKF Workplan, as needed.
• Complete staff training approved by the Indiana Department of Insurance and the Federal Marketplace.
• Assist with planning and organizing of health center/community outreach events.
• Maintain departmental policies and procedures and ensure quality of care.
• Complete required reports in a timely fashion.
• Maintain patient confidentiality.
• Comply with all agency policies and procedures concerning corporate compliance.
• Knowledge of community resources and referral agencies.
• Maintain and enter information on the CKF Enrollment/Assist logs as required.
• Maintain an inventory tracking system for supply ordering as needed.
• Other duties as assigned.

Requirements

• High School diploma or GED equivalency preferred.
• Some college preferred.
• Must obtain navigator certification within 60 days of employment.
• Must have a valid Indiana Driver's License.
• Experience working with non-profit or insurance organizations in the community preferred.

Benefits

• Full-time position, 40 hours per week.
• Training for certifications will be provided.