Enterprise Account ExecutiveNew

Talkdesk - Raleigh, NC

Full-time - Mid Level

Raleigh, NC

Professional, Scientific, and Technical Services

About the position

The Enterprise Account Executive at Talkdesk is responsible for driving sales and revenue growth by managing the sales process for enterprise software solutions. This role involves developing sales strategies, establishing relationships with new and existing accounts, and collaborating with various internal resources to ensure successful deal closures. The position requires a strong focus on customer engagement and understanding their business needs to foster long-term partnerships.

Responsibilities

• Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process
• Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model
• Establish the Talkdesk footprint in new accounts and grow existing account revenue
• Utilize your existing strong network in accounts to accelerate engagement of new logo opportunities and expand existing account revenue
• Create and cultivate a close relationship with channel partners and strategic alliances
• Understand the customers' business strategy and direction and manage a long term, sustainable business portfolio
• Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners etc.
• Bring innovative ideas that showcase Talkdesk's competitive advantage and disruptive mindset
• Build lasting, meaningful relationships with other members of management, team, and prospect/customer community
• Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region's market segmentation and targeted accounts
• Develop essential internal relationships to provide the support necessary to manage accounts and close deals
• Communicate accurate and realistic forecast information to the management team per our process and policy
• Communicate market reaction and needs back to headquarters in a productive manner
• Take an active role in solving problems, which involve other functional areas, instead of 'dumping problems at the factory door'
• Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues

Requirements

• Previous experience in selling Enterprise software solutions into G2K accounts
• Specific experience selling into complex enterprise customers
• Experience positioning through strategic value based selling
• Experienced in selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals
• Analytical, with strong business acumen
• Flexible personality, able to adapt to surroundings
• Strong analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, find the hidden issues during due diligence, and bring the transaction to closure successfully
• Demonstrated track record in the planning, development, and implementation of new business activity involving leading-edge technology
• Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers
• Excellent communication and presentation skills
• Extensive negotiation and contract development experience
• Comfortable operating in a fast-paced, dynamic startup environment
• CCaaS knowledge a plus
• BA/BS degree