Enterprise Account Executive R063T

Content Guru Ltd - Reston, VA

Full-time - Mid Level

Reston, VA

About the position

Content Guru is a leading provider of cloud communications solutions, dedicated to enhancing customer engagement and experience for businesses globally. We are currently seeking a talented and experienced Enterprise Account Executive to support our sales function across the United States. This role is crucial as we continue our global expansion, and we are looking for someone who is adept at closing new sales deals across assigned regions. As an Enterprise Account Executive, you will be responsible for creating and executing effective sales plans and pitches, developing leads, and ensuring efficient progression throughout the sales cycle. We are particularly interested in candidates who specialize in new business development within the commercial sector. In this position, you will engage in account planning, aiming to achieve revenue and margin targets from new customers on a monthly, quarterly, and annual basis. You will create and maintain documented account development plans, work with marketing and other internal departments to proactively identify and target customers, and build tailored sales approaches for specific customer accounts. Additionally, you will be responsible for developing and maintaining a robust pipeline of opportunities and providing accurate forecasting of sales opportunities. Building and maintaining effective relationships with existing and potential customers is key to this role. You will regularly meet with clients to drive the promotion and sale of additional services, maintain a detailed knowledge of customer objectives, and coordinate internal teams to meet customer expectations. As a product and sales expert, you will maintain a broad understanding of our key products and technology, illustrate the business advantages of our services, and contribute your expertise to brand and marketing activities. Mentoring and advising other sales colleagues will also be part of your responsibilities, assisting them in their development and closing of opportunities.

Responsibilities

• Achieve revenue & margin targets from new customers on a monthly, quarterly and annual basis.
• Create and maintain documented account development plans.
• Work with marketing or other internal departments to proactively identify and target customers.
• Build sales approaches for specific customer accounts.
• Develop and maintain an adequate pipeline of opportunities.
• Provide accurate forecasting of opportunities by effectively progressing sales opportunities.
• Regularly meet and build effective relationships with existing and potential customers.
• Drive the promotion and sale of additional services to or through the customer.
• Maintain a detailed knowledge of customer objectives and key personnel.
• Set customer expectations during sales, delivery and throughout the contract.
• Coordinate internal teams to deliver to customer expectations.
• Maintain a broad understanding of key products and technology relevant to our services.
• Maintain a good understanding of industry developments.
• Illustrate business advantage of our products and services to customers and other sales colleagues.
• Contribute thought and expertise to brand/marketing activities as required.
• Mentor and advise other sales colleagues in order to assist their development/closing of opportunities.

Requirements

• Bachelor's degree in a relevant subject.
• Substantial experience in developing and maintaining a sales pipeline, specifically within the SaaS or CCaaS industry.
• Previous experience working with long-term sales cycles of 6-18 months.
• Demonstrable experience within a leadership role and a proven ability to manage and motivate others.
• Experience using a CRM or similar tool.
• Excellent interpersonal skills, including effective influencing and negotiating.
• Excellent communication skills and the proven ability to form strong client relationships.