Enterprise Account Executive, Service Cloud

Salesforce - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

Publishing Industries

About the position

As an Account Executive within the Service Cloud team at Salesforce, you will be responsible for selling the leading platform application for Service, focusing on a small set of high-tech strategic accounts. This role involves formulating and executing a sales strategy, working closely with both existing and prospective customers to grow Service Cloud market share and spend. You will act as a trusted adviser, understanding customer challenges and goals, and contributing to business growth in a collaborative environment.

Responsibilities

• Develop a point of view & strategy for the accounts/business that you manage
• Personally create new leads and relationships with customers across accounts
• Effectively motivate and engage extended team members to drive high quality customer experiences
• Lead the strategy and drive activities to completion for sales engagements
• Create high quality presentations, proposals and written content
• Bring operational excellence to everything you do

Requirements

• 7+ years of experience with selling technology solutions
• Prospecting within Enterprise segment
• Consultative and solution selling experience
• Outstanding quota attainment history and track record

Nice-to-haves

• Discovery Skills
• Planning and Closing Skills
• Problem Solving
• Objection Handling Skills
• CRM experience
• Ability to succeed in a fast paced environment
• Background selling Customer Service or Call Center solutions