Enterprise Account Executive

Heavy Construction Systems Specialists - Sugar Land, TX

Full-time - Mid Level

Sugar Land, TX

Professional, Scientific, and Technical Services

About the position

The Enterprise Account Executive at HCSS is responsible for driving sales and managing relationships with enterprise-level customers in the construction industry. This role focuses on understanding customer needs, providing tailored solutions, and achieving sales quotas while ensuring high-quality service and support. The position requires strong interpersonal skills and the ability to communicate effectively with various stakeholders.

Responsibilities

• Achieve assigned sales and renewal quotas
• Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and customers
• Act as the HCSS liaison internally to coordinate projects, presentations, services, and communications
• Conduct onsite client presentations representing our support, services, and enterprise accounts departments
• Leverage Salesforce records to identify leads/opportunities within the enterprise accounts for both software and professional services
• Deeply understand the book of business for the account and speak intelligently to licensing, subscriptions, services, contracts, and renewals of the solutions
• Manage and maintain customer expectations and deadlines for commitments and custom work
• Manage customer requests and issue escalations
• Identify, quantify, & qualify leads within accounts and execute upgrades in Salesforce CPQ
• Respond to complaints and resolve issues to the customer's satisfaction and to maintain our company's quality standards.

Requirements

• 4+ years of Account Management or Sales experience
• Strong interpersonal skills
• Ability to understand technical and functional requirements/issues
• Effective communication skills to convey the value of software and services
• Experience with Salesforce or similar CRM systems

Nice-to-haves

• Experience in the construction industry
• Familiarity with software sales
• Ability to work in a fast-paced environment

Benefits

• Flexibility for hybrid work
• Medical and Dental Premiums
• On-site amenities including covered basketball court, soccer field, 200-meter track
• Dog-friendly campus
• 401K with match
• Tuition reimbursement