Enterprise Account Manager ? Spectrum Enterprise

Spectrum - Detroit, MI

Full-time - Entry Level

Detroit, MI

10,001+ employees

Telecommunications

About the position

As an Enterprise Account Manager at Spectrum Enterprise, you will focus on building B2B relationships, upselling services to existing clients, and re-engaging former clients. This role involves consulting with clients to identify their needs and providing tailored technology solutions. You will undergo a comprehensive training program and utilize consultative sales techniques to manage accounts strategically, ensuring client satisfaction and growth.

Responsibilities

• Partner with current and former clients to connect them with beneficial combinations of solutions.
• Complete a 12-week paid sales training program.
• Consult with former clients to cultivate new opportunities and develop product solutions.
• Develop long-term client relationships to support renewal and upsell opportunities.
• Deliver product proposals and presentations to key decision-makers to close deals.
• Identify target markets, industries, and contacts for a product portfolio and qualify leads by submitting an ROI analysis.
• Request site surveys to determine serviceability.

Requirements

• Two or more years of B2B sales experience as a proven sales performer.
• High school diploma or equivalent.
• Knowledge of computer networking, Internet solutions, and fiber connected networks.
• Strong relationship building, negotiation, closing, and English communication skills.
• Ability to quickly learn and manage change and shifting priorities.
• Valid driver's license and availability to travel to assigned territories.

Nice-to-haves

• Four or more years of B2B sales experience selling telecommunications products.
• Bachelor's degree in a related field.
• Familiarity with Salesforce, ICOMS, or CSG.
• Proficiency in Microsoft Office and Outlook.

Benefits

• Comprehensive benefits that encourage a work-life balance.
• Support in obtaining technical certifications.
• Paid training and clearly defined paths to advance within the company.