Enterprise Account Manager, Spectrum Enterprise

Spectrum - Shawnee, KS

Full-time - Entry Level

Shawnee, KS

10,001+ employees

Telecommunications

About the position

As an Enterprise Account Manager at Spectrum Enterprise, you will play a crucial role in building and maintaining B2B relationships with both current and former clients. Your primary focus will be on upselling services and reconnecting with clients who have previously utilized our offerings. This position requires you to outline beneficial combinations of technology products tailored to meet the unique needs of our clients, which include some of the country's largest brands. You will be part of a dynamic team that is dedicated to supporting client growth while working in an engaging environment that fosters professional development. In this role, you will undergo a comprehensive 12-week paid sales training program, recognized for its excellence in sales enablement and performance tools. This training will equip you with the necessary skills to utilize consultative sales techniques effectively. You will be responsible for providing dedicated account management while executing a strategic sales approach. Your responsibilities will include consulting with former clients to identify new opportunities, developing long-term relationships to support renewals and upsell opportunities, and delivering compelling product proposals and presentations to key decision-makers to close deals. Additionally, you will identify target markets and industries for your product portfolio, qualify leads through ROI analysis, and request site surveys to assess serviceability. This position is ideal for someone who is passionate about technology solutions and is eager to contribute to the success of both the clients and the company.

Responsibilities

• Build and maintain B2B relationships with current and former clients.
• Upsell services to existing clients and reconnect with former clients.
• Outline beneficial combinations of technology products to meet client needs.
• Complete a 12-week paid sales training program.
• Utilize consultative sales techniques for dedicated account management.
• Consult with former clients to cultivate new opportunities and develop product solutions.
• Develop long-term client relationships to support renewal and upsell opportunities.
• Deliver product proposals and presentations to key decision-makers to close deals.
• Identify target markets, industries, and contacts for a product portfolio.
• Qualify leads by submitting an ROI analysis.
• Request site surveys to determine serviceability.

Requirements

• Two or more years of B2B sales experience as a proven sales performer.
• High school diploma or equivalent.
• Knowledge of computer networking, internet solutions, and fiber connected networks.
• Strong relationship building, negotiation, closing, and English communication skills.
• Ability to quickly learn and manage change and shifting priorities.
• Availability to travel to and from assigned territories and company facilities.
• Valid driver's license.

Nice-to-haves

• Four or more years of B2B sales experience selling telecommunications products.
• Bachelor's degree in a related field.
• Familiarity with Salesforce, ICOMS, or CSG.
• Proficiency in Microsoft Office and Outlook.

Benefits

• Comprehensive package that rewards employees for their contributions.
• Support for all aspects of employee well-being.
• Paid training and clearly defined paths for advancement within the company.
• Company support in obtaining technical certifications.