Enterprise Account Manager, Spectrum Enterprise

Spectrum - Detroit, MI

Full-time - Entry Level

Detroit, MI

10,001+ employees

Telecommunications

About the position

As an Enterprise Account Manager at Spectrum Enterprise, you will focus on building and maintaining B2B relationships with current and former clients, upselling services, and providing tailored technology solutions. This role involves consultative sales techniques and dedicated account management, with a strong emphasis on client engagement and strategic sales initiatives.

Responsibilities

• Partner with current and former clients to connect them with beneficial combinations of solutions.
• Complete a 12-week paid sales training program.
• Consult with former clients to cultivate new opportunities and develop product solutions.
• Develop long-term client relationships to support renewal and upsell opportunities.
• Deliver product proposals and presentations to key decision-makers to close deals.
• Identify target markets, industries, and contacts for a product portfolio and qualify leads by submitting an ROI analysis.
• Request a site survey to determine serviceability.

Requirements

• Two or more years of B2B sales experience as a proven sales performer.
• High school diploma or equivalent.
• Knowledge of computer networking, internet solutions, and fiber connected networks.
• Strong relationship building, negotiation, closing, and English communication skills.
• Ability to quickly learn and manage change and shifting priorities.
• Valid driver's license and availability to travel to assigned territories.

Nice-to-haves

• Four or more years of B2B sales experience selling telecommunications products.
• Bachelor's degree in a related field.
• Familiarity with Salesforce, ICOMS, or CSG.
• Proficiency in Microsoft Office and Outlook.

Benefits

• Paid training and clearly defined paths to advance within the company.
• Support in obtaining technical certifications.
• Comprehensive package that rewards employees for their contributions.