Enterprise Account Portfolio Manager- Healthcare

Allied Universal - Jacksonville, FL

Full-time - Mid Level

Jacksonville, FL

Administrative and Support Services

About the position

The Enterprise Account Portfolio Manager (EAPM) at Allied Universal® is responsible for building and maintaining strong relationships with corporate security executives and leadership across multiple states. This role involves collaborating with branch offices and corporate support functions to ensure service delivery and customer satisfaction. The EAPM will manage financial performance, oversee operational metrics, and develop strategies for contract renewals and rebids, all while traveling domestically and internationally as needed.

Responsibilities

• Develop and nurture relationships with enterprise clients and branch teams to ensure service level delivery and customer satisfaction.
• Prepare PowerPoint presentations and facilitate client quarterly and annual business reviews.
• Analyze, report, and drive operational metrics and KPIs using Allied Universal's Business Intelligence Platform.
• Identify and mitigate security risks by developing and implementing security protocols and response plans.
• Manage the P&L and drive financial performance through budget allocation, revenue growth, and expense management.
• Collaborate with sales, marketing, and field leadership to lead contract renewal or rebid processes.

Requirements

• Bachelor's degree in Criminal Justice, Business, or a related field with at least three years of management experience in a high-workforce environment or service industry.
• Associate's degree in Criminal Justice, Business, or a related field with five years of management experience in a high-volume workforce environment or service industry.
• High school diploma or equivalent with a minimum of seven years of management experience in a high-volume workforce environment or service industry.
• Minimum of two years of account management experience driving customer solutions.
• Minimum of two years of experience driving operational and financial metrics with strong financial acumen.
• Leadership skills that foster teamwork, innovation, and client relations.
• Proficiency in web-based applications and computer systems, including Microsoft Office and Business Intelligence tools.

Nice-to-haves

• Military veteran, law enforcement, or contract or proprietary security services experience.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in the company's 401(k) plan, subject to eligibility requirements.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation time offered at an accrual rate of 3.08 hours biweekly.