Enterprise Applications Engineer

$103,000 - $145,000/Yr

Covington & Burling Llp - New York, NY

Full-time

New York, NY

Professional, Scientific, and Technical Services

About the position

The Enterprise Applications Engineer is responsible for delivering enterprise IT applications and solutions that enhance productivity, efficiency, and collaboration across the Firm. This role encompasses the full system lifecycle of enterprise applications, including requirements gathering, design, development, testing, deployment, support, maintenance, and potential retirement or replacement of applications. The position requires a blend of technical skills and a strong customer focus to ensure a high-quality experience for users.

Responsibilities

• Participates in the full lifecycle of the Firm's business application solutions.
• Collects business requirements and translates them into detailed designs.
• Creates and maintains documentation for all aspects of application design, maintenance, and implementation.
• Codes and configures technical solutions and drafts test plans for business solutions.
• Prepares and coordinates end-user documentation and training for applications.
• Provisions accounts and assigns security roles to users for applications.
• Coordinates with internal IT support staff and vendors to troubleshoot product issues.
• Responds to incidents and applies structured troubleshooting techniques.
• Monitors the daily batch schedule and addresses errors promptly.
• Seeks opportunities for continuous improvement and challenges assumptions respectfully.
• Adheres to deadlines and maintains a high level of customer satisfaction.

Requirements

• College degree in computer science, information systems, or a related technical discipline preferred.
• 3+ years of relevant experience in a large Law Firm or comparable professional services organization.
• Demonstrated experience with programming or scripting (e.g., Visual Basic, C#, .NET, Windows Powershell, T-SQL).
• Experience maintaining and supporting commercial off-the-shelf applications and their integrations.
• Experience with integration services and solutions (e.g., SSIS, ETL technologies).
• Familiarity with core enterprise applications common to global Law firms.

Nice-to-haves

• Appropriate technical certification(s) preferred.
• Experience with common operating systems and database management solutions (e.g., Windows 2019 Server, SQL Server).
• Knowledge of application toolsets and protocols (e.g., SSMS, RDP, PUTTY, SFTP, IIS).
• Familiarity with service desk systems (e.g., ServiceNow).

Benefits

• Salary range of $103,000 - $145,000.
• Remote work opportunity.
• Exempt status.