First Hawaiian Bank - Honolulu, HI
posted 2 months ago
Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the ‘Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here. First Hawaiian Bank is currently seeking a Vice President, Enterprise Customer Experience Manager to join our Sales, Service & Retail Training Division team. The Enterprise Customer Experience Manager is responsible for leading the development and implementation of strategies, processes, and initiatives to enhance the overall customer experience for the Bank's business customers across all segments. This role partners closely with business unit leaders, operations, and technology teams to identify opportunities to improve customer touchpoints, to increase customer satisfaction and loyalty, and to drive sustainable business growth.