Procore - Carpinteria, CA
posted 3 months ago
Procore is seeking a Customer Success Engineer to enhance the success of our Enterprise/Strategic customers. In this pivotal role, you will act as the product champion for Procore, serving as a subject matter expert dedicated to ensuring that our customers successfully adopt and derive significant business performance improvements from their investment in Procore's software solutions. Your efforts will directly contribute to improving the operational efficiency and effectiveness of our construction clients by connecting them to a global platform designed for their needs. As a Customer Success Engineer, you will guide organizations in understanding best practices related to construction technology and the myriad business benefits that Procore can offer. This position requires a collaborative spirit, creativity, and a driven mindset, all of which are essential in an environment that values openness, optimism, and ownership. You will utilize your consultative approach and in-depth knowledge of the construction industry alongside Procore's software platforms to provide clients with tailored recommendations aimed at maximizing the value of their Procore technology. Additionally, you will identify other Procore products that could further benefit your clients. Your role will involve close collaboration with various teams, including Sales, Professional Services, Support, Product, and Marketing, to ensure a seamless experience for our customers. Successful candidates will possess a passion for both construction and technology, and will be eager to join a team that is committed to driving customer success and satisfaction. This position can be performed remotely from any US location or from our offices in Carpinteria, CA, Tampa, FL, or Austin, TX. We are looking for candidates who can join our team immediately!