Umpqua Bank - Lakewood, WA

posted 2 months ago

Full-time - Mid Level
Lakewood, WA
1,001-5,000 employees
Credit Intermediation and Related Activities

About the position

Umpqua Bank is seeking a skilled Business Systems Analyst to join our team and work on our enterprise data warehouse. The ideal candidate will be responsible for analyzing business requirements and designing solutions to support the enterprise data warehouse. This role involves collaborating with stakeholders from various departments to identify requirements, develop use cases, and create functional specifications. A thorough understanding of data warehousing principles, data modeling, and data integration is essential for success in this position. The Business Systems Analyst will collaborate with stakeholders to identify and document business requirements for the enterprise data warehouse. They will develop use cases and functional specifications, working closely with IT teams to integrate data from various sources into the data warehouse. Additionally, the analyst will be responsible for developing and maintaining documentation for the enterprise data warehouse, ensuring data quality and integrity, and providing support to end-users. Monitoring and maintaining the performance of the enterprise data warehouse is also a key responsibility. The candidate will demonstrate compliance with all bank regulations for assigned job functions and apply knowledge gained through coursework and on-the-job training. Keeping up to date on regulation changes and following all bank policies and procedures is crucial. The analyst may also be asked to coach, mentor, or train others and teach coursework as a subject matter expert. Embracing Umpqua Bank's corporate culture and taking personal initiative to be a positive example for others is expected. The role may include other duties as assigned, contributing to the overall success of the team and the bank's vision to become the "Business Bank of Choice."

Responsibilities

  • Collaborate with stakeholders to identify and document business requirements for the enterprise data warehouse.
  • Develop use cases and functional specifications for the data warehouse.
  • Work with IT teams to integrate data from various sources into the data warehouse.
  • Develop and maintain documentation for the enterprise data warehouse.
  • Ensure data quality and integrity for the enterprise data warehouse.
  • Provide support to end-users of the enterprise data warehouse.
  • Monitor and maintain the performance of the enterprise data warehouse.
  • Demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities.
  • Keep up to date on regulation changes and follow all bank policies and procedures.
  • Coach, mentor, or train others and teach coursework as subject matter expert.

Requirements

  • H.S Diploma/GED required; Bachelor's Degree in IT, MIS, Finance, Business, or related field preferred.
  • 7-10 years of technical bank operations experience required.
  • 3+ years agile development experience preferred.
  • 6+ years' experience with databases such as SQL Server, Oracle, or Snowflake preferred.
  • 2+ years' experience working with dimensional or relational database models preferred.
  • Knowledge of project management with Microsoft DevOps, bank operations, Microsoft Azure, bank products, and mortgage, installment, and commercial loans.
  • Extensive familiarity with financial institution computer and operating system features and third-party products.
  • Advanced knowledge of user acceptance testing methodologies, principles, and practices of process development and implementation.
  • Comprehensive banking/business unit system, software, and applications knowledge.
  • Advanced PC program skills with extensive experience with Excel, data warehouse products, and other similar systems.
  • Ability to handle complex problems to achieve department goals.
  • Extensive verbal and written communication skills for a variety of audiences (both technical and non-technical).
  • Ability to analyze problems of a technical nature with high accuracy and attention to detail.
  • Ability to accurately document problems and resolutions.
  • Possess a high level of analytical ability to understand sophisticated programs/systems for resolving business problems.
  • Ability to respond promptly to customer needs and handle difficult or emotional customer situations.
  • Ability to set goals and objectives, prioritize and plan work activities using time effectively, meet deadlines and commitments, and work independently.

Nice-to-haves

  • Experience with data warehousing tools and technologies.
  • Familiarity with regulatory compliance in banking.
  • Experience in a customer-facing role.

Benefits

  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Tuition assistance
  • Mental health resources
  • Identity theft protection
  • Legal support
  • Auto and home insurance
  • Pet insurance
  • Access to an online discount marketplace
  • Paid vacation, sick days, volunteer days, and holidays.
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