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The Enterprise Incident Manager position within the Commonwealth of Pennsylvania's Network, Unified Telecommunications, and Security Operations Division is a leadership role focused on overseeing the incident management process for IT incidents. The role involves coordinating the identification, analysis, and resolution of incidents while ensuring alignment with enterprise policies and the Governor's Policy Office objectives. The manager will develop strategies for effective incident management and supervise the Enterprise Monitoring Section, enhancing operational efficiency and compliance with public policy and enterprise standards.