Enterprise Onboarding Specialist - Tampa, FL

Uphold - Tampa, FL

Full-time - Mid Level

Tampa, FL

About the position

The Enterprise Onboarding Specialist at Uphold is responsible for managing compliance risks during the onboarding process of enterprise clients. This role involves conducting thorough due diligence, ensuring adherence to regulatory requirements, and collaborating with various internal stakeholders. The specialist will act as a subject matter expert in compliance processes and will help enhance the efficiency of the onboarding process while maintaining strong client relationships.

Responsibilities

• Support the second line review of the Businesses activities to manage Compliance risks and ensure adherence to compliance controls.
• Oversee and guide the Business as required to manage effective compliance as part of the Enterprise account onboarding process.
• Conduct thorough and detailed due diligence on Enterprise clients to assess their compliance with regulatory requirements, internal policies, and industry standards.
• Review client documentation, including Know Your Customer (KYC) information, legal agreements, and other relevant materials to ensure accuracy and completeness.
• Collaborate with internal stakeholders, such as Legal, Risk Management, and Business Development, to obtain necessary information and approvals for client onboarding.
• Act as a SME to senior stakeholders and/or other team members related to Enterprise Due Diligence processes and compliance requirements.
• Apply broad industry, operational risk, and regulatory knowledge to drive onboarding excellence.
• Keep abreast of regulatory developments and industry best practices to ensure that the onboarding process aligns with the latest compliance standards.
• Develop and maintain strong relationships with clients to facilitate smooth onboarding and address any compliance-related queries or concerns.
• Assist in the development and improvement of the compliance onboarding process to enhance efficiency and effectiveness.

Requirements

• BA/BS or equivalent, advanced degree preferred.
• CAMS, CFCS, or other relevant Compliance certification.
• Minimum of two (2) years of financial services industry regulatory compliance experience, preferably at a crypto, banking, trading, payments, or fintech institution.
• Strong knowledge of AML/OFAC, Bank Secrecy Act, USA PATRIOT Act onboarding requirements and FinCEN Customer Identification Program (CIP) Guidance.
• Experience of a Compliance Function and Compliance risks and processes.
• Understanding of risk-based approaches and assessments as well as control design and implementation in Risk and Compliance.
• Advanced research skills and a passion for finding solutions to complex business problems with a risk-mitigation mindset.
• Ability to manage multiple projects in a high-pressure environment.
• Strong quality, delivery and customer service orientation.
• Excellent verbal and written communication skills.
• Excellent organizational, time management and prioritization skills with a sense of urgency.
• Ability to operate comfortably and independently while navigating ambiguity within a complex environment.
• Experience running high visibility projects pertaining to enterprise risk, operations, and/or regulatory compliance.

Nice-to-haves

• Advanced data science skills.
• Prior experience working at a startup in FinTech/Crypto.
• Availability for occasional work outside normal business hours.
• Significant European crypto regulatory experience, including in relation to MiCAR and virtual asset service provider licensing/registrations.

Benefits

• An amazing work environment in a company that continues to grow.
• Growth and career opportunities, and the chance to be proactive and creative.
• A flexible and enthusiastic work environment that offers snacks, a lot of coffee and other great benefits.
• Open and transparent culture with weekly updates and informal gatherings.
• Interesting events that keep you connected with the team and celebrate success.