Enterprise Solutions Engineer

$120,000 - $260,000/Yr

Shi International Ltd - Chicago, IL

Full-time - Mid Level

Remote - Chicago, IL

5,001-10,000 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Enterprise Solutions Engineer is a technology generalist who will work closely with larger customers, engaging in face-to-face meetings to uncover and develop opportunities. This role is pivotal in building strong relationships with customers alongside our sales teams. The individual will consult on various technology areas including data center, edge, core, cloud, security, collaboration, and services, understanding how these technologies enable business success. This position is remote but requires the individual to reside in Illinois to support business needs as determined by SHI management. Since its inception in 1989, SHI International Corp. has been a leader in helping organizations transform through technology. With a consistent growth trajectory, SHI is now a $14 billion global provider of IT solutions and services, serving over 17,000 organizations worldwide. The company prides itself on its concierge approach to solving complex challenges, with a workforce of 6,000 employees who are the heartbeat of the organization. Joining SHI means being part of a commitment to diversity, as it is the largest minority- and woman-owned enterprise in the U.S., along with opportunities for continuous professional growth and leadership development. Employees enjoy comprehensive health, wellness, and financial benefits, ensuring peace of mind for themselves and their families, along with access to world-class facilities and the technology necessary to thrive in their roles.

Responsibilities

• Collaborate and engage with customers to ensure account retention and penetrate multiple lines of sales entry for Data Center, Cloud, Network, Security, Collaboration, and Services business in existing accounts.
• Understand the company's service offerings in all solution practice areas by attending company training and expanding knowledge through self-study.
• Engage with multiple layers of contacts within an organization, including sales teams, CIOs, IT Directors, CTOs, and Application Managers.
• Build the region/territory based on strategic account planning done in collaboration with the account executive and extended team.
• Develop relationships with the Local Technology Community (MFGs and SI Partners) and appropriate customer technical personnel to establish market credibility and ensure the sales team understands the customer's ongoing needs.
• Educate and develop sales teams on technical selling, product training, services, and technology trends by utilizing office hours, setting up formal training, and relationship-building.

Requirements

• Bachelor's degree or equivalent work experience.
• 5+ years of experience working in complex Data Center sales opportunities.
• 5+ years of pre-sales experience.
• 5+ years of experience within Converged Infrastructure, Disaster Recovery, and Virtualization technologies.
• 5+ years of demonstrated expertise in mainstream technologies: Dell/EMC, NetApp, HPE, Cisco, Palo Alto, Pure Storage, Azure, and AWS.

Nice-to-haves

• 3+ years of previous IT Management / Director experience.
• Experience supporting SLED and Higher Education organizations.
• Experience with Public and Private Cloud Solutions.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401K
• Flexible spending account