Enterprise Solutions Engineer

$120,000 - $260,000/Yr

Shi International Ltd - New York, NY

Full-time - Mid Level

Remote - New York, NY

5,001-10,000 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Enterprise Solutions Engineer is a pivotal role within SHI International Corp., acting as a technology generalist who engages with larger customers through face-to-face meetings. This position is designed to uncover and develop opportunities by fostering strong relationships with customers in collaboration with our sales teams. The engineer will consult on various technology domains including data center, edge, core, cloud, security, collaboration, and services, ensuring a comprehensive understanding of how these technologies can enable business success. This role is remote but requires the individual to reside in New York to meet business needs as determined by SHI management. Since its inception in 1989, SHI International Corp. has been at the forefront of helping organizations leverage technology to drive change. With a consistent growth trajectory, SHI has evolved into a $14 billion global provider of IT solutions and services, serving over 17,000 organizations worldwide. The company prides itself on its concierge approach, which is central to its operations and customer satisfaction. At the heart of SHI's success are its employees, numbering around 6,000, who are committed to the company's mission and values. Joining SHI means being part of a diverse workforce, as it is the largest minority- and woman-owned enterprise in the U.S., and it offers continuous professional growth, leadership opportunities, and a range of health, wellness, and financial benefits to ensure peace of mind for employees and their families.

Responsibilities

• Collaborate and engage with customers to ensure account retention and penetrate multiple lines of sales entry for Data Center, Cloud, Network, Security, Collaboration, and Services business in existing accounts.
• Understand the company's services offerings in all solution practice areas by attending company training and expanding knowledge through self-study.
• Collaborate and engage with multiple layers of contacts within an organization, including but not limited to sales teams, CIOs, IT Directors, CTOs, Application Managers, etc.
• Build the region/territory based on strategic account planning done in collaboration with the account executive and extended team.
• Develop relationships with the Local Technology Community (MFGs and SI Partners), and the appropriate customer technical personnel to establish market credibility and ensure the sales team understands the customer's ongoing needs.
• Educate and develop sales teams on technical selling, product training, services, and technology trends by taking advantage of office hours, setting up formal training, and relationship-building.

Requirements

• Bachelor's degree or equivalent work experience.
• 5+ years of experience working in complex Data Center sales opportunities.
• 5+ years of pre-sales experience.
• 5+ years of experience within Converged Infrastructure, Disaster Recovery, and Virtualization technologies.
• 5+ years of demonstrated expertise in mainstream technologies: Dell/EMC, NetApp, HPE, Cisco, Palo Alto, Pure Storage, Azure, and AWS.

Nice-to-haves

• 3+ years of previous IT Management / Director experience.
• Experience supporting SLED and Higher Education organizations.
• Experience with Public and Private Cloud Solutions.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401K
• Flexible spending account