Enterprise Solutions Engineer

$120,000 - $260,000/Yr

Shi International Ltd - New York, NY

Full-time - Mid Level

Remote - New York, NY

5,001-10,000 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Enterprise Solutions Engineer is a technology generalist who works closely with larger customers, engaging in face-to-face meetings to uncover and develop opportunities. This role is pivotal in building strong relationships with customers alongside our sales teams. The individual will consult on various technology areas including data center, edge, core, cloud, security, collaboration, and services, understanding how these technologies enable business success. This position is remote but requires the individual to reside in the state of New York to support business needs as determined by SHI management. Since its inception in 1989, SHI International Corp. has been at the forefront of helping organizations transform through technology. With a consistent growth trajectory, SHI is now a $14 billion global provider of IT solutions and services, serving over 17,000 organizations worldwide. The company prides itself on its concierge approach to solving complex challenges, emphasizing the importance of its employees, who number around 6,000. Joining SHI means being part of a diverse workforce, with a commitment to continuous professional growth, leadership opportunities, and a comprehensive suite of health, wellness, and financial benefits designed to provide peace of mind for employees and their families. SHI also offers world-class facilities and the necessary technology to thrive, whether in the office or remotely.

Responsibilities

• Collaborate and engage with customers to ensure account retention and penetrate multiple lines of sales entry for Data Center, Cloud, Network, Security, Collaboration, and Services business in existing accounts.
• Understand the company's service offerings in all solution practice areas by attending company training and expanding knowledge through self-study.
• Collaborate and engage with multiple layers of contacts within an organization, including sales teams, CIOs, IT Directors, CTOs, Application Managers, etc.
• Build the region/territory based on strategic account planning done in collaboration with the account executive and extended team.
• Develop relationships with the Local Technology Community (MFGs and SI Partners), and the appropriate customer technical personnel to establish market credibility and ensure the sales team understands the customer's ongoing needs.
• Educate and develop sales teams on technical selling, product training, services, and technology trends by taking advantage of office hours, setting up formal training, and relationship-building.

Requirements

• Bachelor's degree or equivalent work experience.
• 5+ years of experience working in complex Data Center sales opportunities.
• 5+ years of pre-sales experience.
• 5+ years of experience within Converged Infrastructure, Disaster Recovery, and Virtualization technologies.
• 5+ years of demonstrated expertise in mainstream technologies: Dell/EMC, NetApp, HPE, Cisco, Palo Alto, Pure Storage, Azure, and AWS.

Nice-to-haves

• 3+ years of previous IT Management/Director experience.
• Experience supporting SLED and Higher Education organizations.
• Experience with Public and Private Cloud Solutions.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401K
• Flexible spending account