Enterprise Solutions Engineer

$120,000 - $260,000/Yr

Shi International Ltd - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

5,001-10,000 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Enterprise Solutions Engineer is a pivotal role within SHI International Corp., acting as a technology generalist who engages with larger customers through face-to-face meetings. This position is designed to uncover and develop opportunities by fostering strong relationships with customers in collaboration with our sales teams. The engineer will consult on various technology domains including data center, edge, core, cloud, security, collaboration, and services, ensuring a comprehensive understanding of how these technologies can enable business success. This remote position requires the individual to reside in a major metro area in the Southeast U.S. to effectively support business needs as determined by SHI management. Since its inception in 1989, SHI International Corp. has been at the forefront of helping organizations leverage technology to drive change. With a consistent growth trajectory, SHI has evolved into a $14 billion global provider of IT solutions and services, serving over 17,000 organizations worldwide. The company prides itself on its concierge approach, which is instrumental in helping clients navigate their technological challenges. At the heart of SHI's success are its employees, numbering around 6,000, who are committed to delivering exceptional service and solutions. Joining SHI means becoming part of a diverse workforce, as the company is recognized as the largest minority- and woman-owned enterprise in the U.S. Employees are offered continuous professional growth and leadership opportunities, alongside a comprehensive suite of health, wellness, and financial benefits designed to provide peace of mind for them and their families. SHI also boasts world-class facilities equipped with the latest technology, ensuring that employees have the resources they need to thrive, whether in the office or working remotely.

Responsibilities

• Collaborate and engage with customers to ensure account retention and penetrate multiple lines of sales entry for Data Center, Cloud, Network, Security, Collaboration, and Services business in existing accounts.
• Understand the company's services offerings in all solution practice areas by attending company training and expanding knowledge through self-study.
• Collaborate and engage with multiple layers of contacts within an organization, including but not limited to sales teams, CIOs, IT Directors, CTOs, Application Managers, etc.
• Build the region/territory based on strategic account planning done in collaboration with the account executive and extended team.
• Develop relationships with the Local Technology Community (MFGs and SI Partners), and the appropriate customer technical personnel to establish market credibility and ensure the sales team understands the customer's ongoing needs.
• Educate and develop sales teams on technical selling, product training, services, and technology trends by taking advantage of office hours, setting up formal training, and relationship-building.

Requirements

• Bachelor's degree or equivalent work experience.
• 5+ years of experience working in complex Data Center sales opportunities.
• 5+ years of pre-sales experience.
• 5+ years of experience within Converged Infrastructure, Disaster Recovery and Virtualization technologies.
• 5+ years of demonstrated expertise in mainstream technologies: Dell/EMC, NetApp, HPE, Cisco, Palo Alto, Pure Storage, Azure, and AWS.

Nice-to-haves

• 3+ years of previous IT Management / Director experience.
• Experience supporting SLED and Higher Education organizations.
• Experience with Public and Private Cloud Solutions.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401K
• Flexible spending account