Enterprise - System Administrator - UNIX, Windows

$175,000 - $225,000/Yr

Erias Ventures - Annapolis Junction, MD

Full-time - Mid Level

Annapolis Junction, MD

Professional, Scientific, and Technical Services

About the position

Erias Ventures is seeking experienced engineers to support the implementation, troubleshooting, and maintenance of Information Technology (IT) systems. The role involves managing IT system infrastructure, providing Tier 1 and Tier 2 support, and ensuring the smooth operation of various client/server/storage/network devices. The ideal candidate will have a strong technical background and a current Top-Secret/SCI security clearance, with a focus on innovative solutions to complex mission problems.

Responsibilities

• Provide support for implementation, troubleshooting, and maintenance of IT systems.
• Manage the daily activities of configuration and operation of IT systems.
• Provide Tier 1 (Help Desk) problem identification, diagnosis, and resolution of problems.
• Assist users in accessing and using IT systems.
• Support IT systems including day-to-day operations, monitoring, and problem resolution for all client/server/storage/network devices and mobile devices.
• Provide Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
• Support the escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning.
• Support the dispatch system and hardware problems and remain involved in the resolution process.
• Configure and manage UNIX and Windows operating systems, install/load operating system software, troubleshoot, maintain integrity, and configure network components.

Requirements

• Ten (10) years' experience as a System Administrator in programs and contracts of similar scope, type, and complexity.
• Bachelor's degree in a technical discipline from an accredited college or university, or five (5) years of additional System Administrator experience may be substituted for a bachelor's degree.
• In-depth experience in troubleshooting IT systems.

Benefits

• Above Market Hourly Pay Salary: $175,000 - $225,000.
• 11% Roth or Traditional 401k with Immediate Vesting and Deposit.
• Spot Bonuses for Assisting with Business Development and Company Growth.
• Professional Development Bonuses for Certificates and Degrees.
• Company subsidized Medical Coverage.
• 100% Company Paid Vision and Dental Coverage.
• 100% Company Paid Long Term Disability, Short Term Disability, and Group Life Insurance.
• Monthly Wellness Reimbursement.
• Paid Time Off with Flexible Work Schedules and Birthday Off.
• Amazon Prime Membership and Monthly Internet Reimbursement.
• Technology and Productivity Allowance for Equipment and Supplies.
• Morale Building and Company Events to Celebrate our Successes and Build our Community.
• Company Paid Professional Development and Training.