Enterprise System Engineer (Endpoint Solutions)

$82,000 - $82,000/Yr

The University of Texas System - San Antonio, TX

Full-time - Mid Level

San Antonio, TX

10,001+ employees

Educational Services

About the position

The Enterprise System Engineer (Endpoint Solutions) at the University of Texas at San Antonio is responsible for the design, installation, testing, administration, and documentation of enterprise server software and related infrastructure. This role involves managing and supporting multiple enterprise-wide systems in a data center environment, ensuring optimal performance, security, and compliance with established standards. The position requires collaboration on endpoint application design and the implementation of improvements to enhance system functionality and efficiency.

Responsibilities

• Plans and designs implementation of new servers, storage products, and applications.
• Architects, manages, tests, and provides support to multiple enterprise-wide systems and servers in a data center environment.
• Designs, installs, and supports enterprise-wide computing systems and related infrastructure, e.g., Active Directory, MECM, Jamf, Salstack, DNS, and DHCP.
• Architects and implements security for endpoint and infrastructure server protection and client access.
• Analyzes endpoint, server, and service requirements from functional specifications.
• Develops and maintains hardware and application documentation standards across the enterprise and functional areas.
• Consults on endpoint application design, and coordinates changes to server applications, including upgrades, patches, and fixes.
• Schedules and performs installation and upgrades and maintains them under established Information Technology policies and procedures.
• Monitors and tunes the system to achieve optimum performance levels.
• Recognizes and troubleshoots problems with endpoint hardware and applications.
• Ensures compliance and auditability by implementing a schedule of report creation and retention.
• Supports cloud configuration management by deploying and maintaining cloud-based management services.
• Conducts routine hardware and software audits of servers to ensure compliance with established standards, policies, and configuration guidelines.
• Develops and maintains a comprehensive operating system hardware and software configuration database or library of all supporting documentation.
• Assists with special projects as needed.
• Complies with all State and University policies.
• Performs other duties as assigned.

Requirements

• Bachelor's degree from an accredited institution within an area of assigned responsibility.
• Five (5) years of experience with common server hardware architecture including servers (CPU, bus, memory), SANS, disk arrays, and network hardware.
• Three (3) years of experience with Operating Systems (e.g., Windows, Solaris, OR Linux) including processes, files, memory management, and I/O systems; distributed information systems including 2 and 3-tier designs, and web-based systems; networking services and protocols (e.g., TCP/IP, SSL, FTP, Telnet, LDAP).
• Ability to program system support tasks in C, Java, Perl, batch/shell, Power Shell, or other general-purpose programming languages.
• Basic understanding of IP networking, basic routing, TCP ports, and network services, including SSH, LDAP, SFTP, and HTTP(S).
• Ability to design, promote, and implement change control and configuration management, patch management, high availability systems, structured design, and support methodologies.
• Knowledge of all Microsoft Office software and ability to learn and use institutional software systems.

Nice-to-haves

• Demonstrated experience working with Endpoint Configuration Management tools such as Microsoft Endpoint Configuration (MECM), Intune, JAMF.
• Proficient in one or more scripting languages (PowerShell, Bash, Python preferred) and experience leveraging scripts to automate configuration management tasks and solve problems.
• Experience packaging applications and creating custom configurations for deployment to Windows and macOS endpoints.
• Experience creating custom operating systems images and deploying in large-scale environment.
• Experience managing users and computers in Active Directory.
• Experience managing configuration and security settings through Microsoft Group Policy.
• Experience managing software licensing and concurrent licensing servers in a large-scale environment.
• Ansible Automation Platform.

Benefits

• Health insurance coverage
• Paid holidays
• Professional development opportunities
• Flexible scheduling options
• Tuition reimbursement for further education