Entry Level Account Manager

$48,000 - $62,000/Yr

Purpose Driven Marketing Solutions - Riverside, CA

Full-time - Entry Level

Riverside, CA

About the position

The Entry Level Account Manager position at Purpose Driven Marketing Solutions is designed for individuals eager to start their careers in account management within the telecommunications industry. The role focuses on enhancing customer experiences and expanding brand reputation for Fortune 500 clients through effective communication and customer service. The company seeks motivated individuals who are ready to learn and grow within a supportive team environment.

Responsibilities

• Communicate with customers on products and services offered by clients, including eligible promotions and answering questions in a consultative manner.
• Attend daily meetings to stay updated on product knowledge, customer service tactics, and expectations.
• Work alongside the Customer Service Representative Team to achieve customer satisfaction targets.
• Process all orders accurately and efficiently while maintaining client confidentiality.
• Follow client guidelines and regulations to ensure a positive customer experience.
• Participate in virtual networking calls to expand client relationships and develop sales knowledge.

Requirements

• High school diploma or GED required; Associate's or Bachelor's degree preferred.
• Background in Customer Service, Sales, or Communications.
• Strong communication skills and an outgoing, energetic demeanor.
• Self-motivated with a drive for success and professional advancement.

Nice-to-haves

• Experience in sales or customer service roles.
• Ability to relate to diverse personalities and create comfort with new customers.

Benefits

• Individualized training based on unique learning styles.
• Bonuses and incentives on a weekly basis.
• Weekly webinars to expand client knowledge.
• Major holidays off.
• Volunteer opportunities to give back to local communities.
• Team building events and travel opportunities across the US.