TEKsystems - Evansville, IN

posted 3 days ago

Full-time - Entry Level
Evansville, IN
10,001+ employees
Professional, Scientific, and Technical Services

About the position

The position involves installation, troubleshooting, repairing, and programming of security systems including Burglar Alarms, CCTV, DVRs, and Access Control Systems for residential customers. The role requires hands-on field interaction with customers and includes converting older systems to new ones. The candidate will receive training and is expected to work overtime for a period to address a backlog of service tickets.

Responsibilities

  • Install, troubleshoot, repair, and program Burglar Alarms, CCTV (IP & Analog), DVRs, and Access Control Systems for residential customers.
  • Convert older systems to new systems.
  • Work with window breaks, door units, and smoke detectors.
  • Troubleshoot signal issues to ensure proper alarm functionality.
  • Perform daily hands-on field interaction with customers at the site level.
  • Test and verify signals for equipment.
  • Train customers on using the equipment and connecting to devices.

Requirements

  • Previous field experience in cabling, wiring, or residential installations.
  • Customer service skills and reliability.
  • Mechanical aptitude and knowledge of wiring and cabling.
  • Experience with electrical wiring and low voltage electronics.

Nice-to-haves

  • Experience working for Best Buy Geek Squad.
  • Ability to think quickly on their feet and read non-verbal cues.
  • Stellar interpersonal skills and a solution-oriented attitude.

Benefits

  • Medical, dental & vision insurance
  • Critical Illness, Accident, and Hospital coverage
  • 401(k) Retirement Plan with pre-tax and Roth options
  • Voluntary Life & AD&D insurance for employees and dependents
  • Short and long-term disability insurance
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Paid Time Off (PTO), Vacation or Sick Leave
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