Publisher's Circulation Fulfillment - Cambridge, MA

posted about 2 months ago

Full-time - Entry Level
Cambridge, MA
Warehousing and Storage

About the position

The Assistant Distribution Manager at Publishers Circulation Fulfillment, Inc. is responsible for managing daily operations at a Distribution Center, ensuring the successful distribution of newspapers and other products. This role focuses on meeting customer service and financial goals while providing growth opportunities within a family-owned business.

Responsibilities

  • Assist in managing the daily operation and staff at a Distribution Center
  • Oversee the printing, review, and distribution of all emails and route paperwork in advance of operations
  • Supervise the unloading of delivery trucks and verify arrival time and accurate receipt of all products
  • Manage the communication of complaints or delivery requests to Delivery Service Providers on a daily basis
  • Develop a comprehensive understanding of the Delivery Service Provider agreement and administer it effectively
  • Show geographic territory to new Delivery Service Providers including route assimilation
  • Communicate directly and professionally with subscribers to resolve delivery problems
  • Assist in recruiting, interviewing, and on-boarding new members of the Distribution Center support staff
  • Oversee distribution operations, positively impacting customer service
  • Perform other duties as assigned

Requirements

  • High school diploma or equivalent
  • Strong communication skills
  • Ability to manage and supervise staff
  • Experience in logistics or distribution is a plus
  • Basic computer skills for managing emails and paperwork

Nice-to-haves

  • Experience in customer service
  • Familiarity with newspaper distribution processes
  • Leadership experience

Benefits

  • $500 sign-on bonus
  • Competitive salary ranging from $50,000 to $55,000 per year
  • Opportunities for growth within a family-owned business
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