Entry Level AT&T Representative

$43,000 - $55,500/Yr

Alpha K-Net inc - Burbank, CA

Full-time - Entry Level

Burbank, CA

About the position

The Entry Level AT&T Representative role is designed to enhance company sales revenue and customer outreach by creating brand awareness. This position serves as the face of the company, acting as a direct liaison between clients and customers, and requires a professional demeanor along with strong customer relations skills.

Responsibilities

• Recommend specific products or features to ensure each customer's needs are met
• Confidently answer customers' questions regarding products or services and overturn uncertainties
• Work with the sales team to manage sales promotions and engage customers to drive company revenue
• Engage directly with customers and clients alike to develop trusting relationships and bolster brand loyalty while closing business deals
• Effectively communicate sales promotions and special offers directly to customers
• Assist fellow Entry Level AT&T Representatives in the planning, execution, and monitoring of sales strategies to exceed sales targets for clients
• Conduct research and draft KPI reports to monitor campaign efficiency and track sales performance

Requirements

• A high school diploma or GED
• Prior experience working in a Sales Assistant, Customer Support Representative, or similar customer-facing role is preferred
• Comfortable multi-tasking in a deadline-driven environment
• Strong written and verbal communication skills
• Able to identify emerging trends and patterns
• Friendly and engaging personality
• Works well with management and other Entry Level AT&T Representatives and considers themself a team player

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance