Entry Level Customer Service and Sales Associate

$31,200 - $31,200/Yr

Confidential - Lexington, KY

Full-time - Entry Level

Lexington, KY

About the position

The Entry Level Customer Service and Sales Associate position is designed for individuals looking to start their career in sales and customer service. This role involves assisting the sales team with customer outreach, enrolling new customers, and upgrading existing accounts for telecommunication clients. The position emphasizes effective communication, product knowledge, and customer satisfaction, making it ideal for motivated individuals eager to learn and grow in a dynamic environment.

Responsibilities

• Assist fellow sales team members with targeted customer outreach.
• Enroll new customers or upgrade existing ones on behalf of telecommunication clients.
• Deliver effective and engaging sales presentations on high-quality telecommunications products and services.
• Guide potential new customers through product selection and answer questions before closing the sale.
• Grasp product knowledge, sales promotions, and core company values to educate customers.
• Use problem-solving skills to overcome objections and bolster sales margins.
• Complete contract and financing paperwork accurately and efficiently.
• Maintain customer satisfaction ratings by actively listening to consumers' concerns.

Requirements

• Strong communication and presentation skills.
• Ability to deliver engaging sales presentations.
• Motivated to meet and exceed sales goals.
• Outgoing personality with confidence in public speaking.
• Self-motivated and resilient in overcoming challenges.
• Proactive approach to driving sales revenue and cultivating new accounts.
• Prior experience in sales or customer service roles.

Nice-to-haves

• Experience as an Entry Level Sales Representative, Customer Service Associate, or Client Relations.

Benefits

• On-the-job training
• Professional development assistance