Entry Level Customer Service Assistant

$35,360 - $56,160/Yr

Daily Dot Art - Dallas, TX

Full-time - Entry Level

Dallas, TX

About the position

The Entry-Level Customer Service Assistant at Daily Dot Art is responsible for providing exceptional customer support and handling administrative tasks. This role is designed for individuals who are organized, detail-oriented, and eager to develop their skills in a dynamic environment. The position involves assisting customers with inquiries and ensuring a positive experience with the company's services.

Responsibilities

• Assist customers with inquiries via phone, email, and chat in a professional manner.
• Process orders, returns, and exchanges with accuracy.
• Collaborate with other departments to address customer needs and inquiries.
• Help identify areas for service improvement by gathering feedback from customers.
• Maintain a positive and professional attitude while handling customer concerns.

Requirements

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Basic computer skills, including familiarity with Microsoft Office and Google Workspace.
• Ability to multitask and manage time effectively.
• Positive attitude with a willingness to learn and grow.

Nice-to-haves

• Associate's degree
• Experience in digital art

Benefits

• Competitive salary based on experience.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional development and career growth.
• Access to exclusive digital art resources and tools.