Entry-Level Customer Service

$36,400 - $57,200/Yr

Growth-Gurus - Bellefontaine, OH

Full-time - Entry Level

Bellefontaine, OH

About the position

The Entry-Level Customer Service position at Growth Gurus is designed for individuals eager to learn and develop essential skills in a fast-paced environment. This role focuses on leading customer service efforts, ensuring high levels of satisfaction through effective communication and relationship-building with key decision-makers. The position offers an opportunity to gain valuable experience while contributing to the company's growth and success.

Responsibilities

• Lead all customer service efforts
• Provide top-notch customer service to current and prospective customers
• Promote brand awareness for a global, 100+ year old brand
• Secure recommendations, sales, and follow-ups
• Develop and maintain product knowledge on new and evolving products
• Educate customers about products while referencing features and emphasizing benefits
• Quote prices and credit terms while preparing contracts for orders obtained during the sales process
• Build sustainable client relations based on integrity and trust
• Deliver professional presentations to customers
• Train peers and co-workers on useful tools and communication patterns
• Analyze customer retention rates
• Set goals and manage time effectively

Requirements

• Dependable team player
• Detail-oriented
• Ability to work independently
• Strong communication skills

Nice-to-haves

• Experience in sales

Benefits

• Competitive weekly pay ranging from $700 to $1,100
• Full-time employment
• Opportunities for professional development