Entry level data entry clerk- ASAP HIRE

$38,334 - $38,334/Yr

Roth Staffing Companies - Lake Forest, CA

Full-time - Entry Level

Lake Forest, CA

Administrative and Support Services

About the position

We are seeking a dedicated and detail-oriented Entry Level Billing Clerk to join our client in Lake Forest, CA. This role is a great opportunity for someone looking to start their career in billing and customer service. The ideal candidate will be responsible for processing payments over the phone, data entry, customer service, and answering phones. This position is full-time and operates Monday through Friday from 8:00 AM to 5:00 PM, with a starting date as soon as possible, ideally within the week. The compensation for this role is $18.43 per hour. As an Entry Level Billing Clerk, you will handle inbound and outbound calls to process payments, ensuring that all transactions are completed accurately and efficiently. You will also be responsible for entering billing and payment information into the system, which requires a strong attention to detail and accuracy. Providing excellent customer service is a key aspect of this role, as you will be addressing customer inquiries and resolving any billing issues promptly. Additionally, you will be expected to answer and direct incoming calls in a professional and courteous manner, contributing to a positive customer experience.

Responsibilities

• Handle inbound and outbound calls to process payments over the phone.
• Accurately enter billing and payment information into the system.
• Provide excellent customer service by addressing customer inquiries and resolving billing issues promptly and efficiently.
• Answer and direct incoming calls in a professional and courteous manner.

Requirements

• High school diploma or equivalent.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Ability to handle confidential information with integrity.
• Proficiency in basic computer applications (e.g., Microsoft Office Suite).
• Customer service experience is a plus.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.