Wegmans-posted about 1 year ago
Full-time • Entry Level
Downingtown, PA
Warehousing and Storage

The Entry Level Manager at Wegmans is responsible for coordinating and troubleshooting daily activities of customer service employees while participating in store management duties and projects. This role involves managing store operations during both daytime and nighttime hours, acting as a key leader and liaison among teams, and ensuring a high level of customer service. The position offers an opportunity to develop leadership skills in a fast-paced, energetic environment.

  • Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store.
  • Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently.
  • Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities.
  • Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards.
  • Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges.
  • Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture.
  • Customer service experience, preferably in a food service, grocery or retail setting.
  • Proven ability to multi-task and handle interruptions in a fast-paced environment.
  • Computer skills.
  • Experience leading a team.
  • Ability to quickly learn and adapt to new situations and subject matters.
  • Paid time off (PTO) to help you balance your personal and work life.
  • Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday.
  • Health care benefits that provide a high level of coverage at a low cost to you.
  • Retirement plan with both a profit-sharing and 401(k) match.
  • A generous scholarship program to help employees meet their educational goals.
  • LiveWell Employee & Family program to support your emotional, work-life and financial wellness.
  • Exclusive discounts on electronics, entertainment, gym memberships, travel and more!
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