About the position
Jumpstart your career at Rehab Medical, one of the nation's leading providers of custom advanced medical equipment and a recent Inc 5000 fastest growing U.S. company award winner! Based in Indianapolis, Indiana, our company's mission is to improve and positively impact the lives of the patients we serve, the partners we engage with, and the employees we invest in. We hire based on attitude, aptitude, and a drive to succeed, qualities that have awarded us one of Indiana's top places to work. Recently, we've experienced exponential growth, so we're looking to expand our dynamic Sales Team to support this growth and help us to improve the lives of more than 200,000 mobility users. If you're looking for a rewarding opportunity where you can work alongside other dedicated individuals who will inspire you to grow your skill sets and advance your career, bring your passion and experience to Rehab Medical!
Responsibilities
- Support to Sales Reps, up to two (2) at a time
- Act as the patient's main point of contact for Rehab Medical
- Act as a liaison between the company, the patient, referral sources, and insurance companies
- Communicate with patients, introducing them to the company and the process for obtaining equipment
- Collect any insurance information needed from patients
- Coordinate with patients to schedule a face-to-face evaluation with their physician if required
- Prepare and send all documentation required to the physician
- Receive proper documentation from prescribing physician and send in for approval
- Keep Sales Rep up to date with the status of each patient's order and any other necessary information
- Explain equipment, insurance coverage, and possible payment options to the patient prior to delivery
Requirements
- Bachelor's degree required
- Minimum 2 years of administrative support experience
- Intermediate computer skills
- Exceptional interpersonal skills with the ability to develop relationships
- Ability to maintain confidentiality
- Excellent verbal and written communication skills
- Ability to work independently, be detail-oriented, and organized
- Ability to meet multiple competing deadlines
Benefits
- Continuing education credits
- Health insurance
- 401(k) matching
