Entry-Level Social Media & Insurance Support Associate (Part-Time)

$31,970 - $41,600/Yr

A- Bet Distribution L.L.C. - Utica, MI

Part-time - Entry Level

Remote - Utica, MI

About the position

The Entry-Level Social Media & Insurance Support Associate role at Bet Distribution LLC is a part-time position focused on providing customer support in the insurance sector while managing social media engagement and content creation. The associate will assist customers with inquiries, process insurance-related tasks, and contribute to the company's online presence through social media management and website updates.

Responsibilities

• Assist with customer inquiries, providing clear, friendly, and accurate information about policies and services.
• Process renewals, cancellations, and updates with diligence and a customer-first attitude.
• Handle administrative insurance tasks, ensuring compliance with industry standards and best practices.
• Accurately document and follow up on customer requests and maintain records.
• Engage with followers on social media platforms by responding to posts, comments, and messages professionally and promptly.
• Help develop and execute content strategies, ensuring consistency with brand tone and voice.
• Monitor platform performance, track engagement metrics, and report on key trends to optimize social media presence.
• Assist with scheduling, drafting, and editing posts, collaborating on creative content ideas.
• Update and maintain website pages on WordPress, ensuring content is current, accurate, and optimized for SEO.
• Work with the team to develop engaging blog posts, announcements, and updates.
• Utilize video editing skills for content creation across various media platforms.

Requirements

• 3 years of experience in social listening.
• Experience in social media marketing and management.
• Proficiency in WordPress for website updates and maintenance.
• Content creation skills, including writing and editing.
• Video editing skills are a plus.

Benefits

• Part-time work schedule
• Competitive hourly pay ranging from $15.37 to $20.00 per hour
• Hybrid remote work option