Catalyte - Baltimore, MD

posted 4 months ago

Full-time - Entry Level
Baltimore, MD
Professional, Scientific, and Technical Services

About the position

As a UX Researcher Apprentice at Catalyte, you will embark on a journey to become a skilled UX Researcher, with no prior experience required. This role is designed for individuals who are eager to learn and grow in the field of user experience research. You will work closely with a team to execute various user research-focused testing and solicit feedback on the user experience of digital products. Your primary responsibilities will include conducting usability tests at different stages of product development, collaborating with the Lead UX Designer to ensure an optimal user experience, and analyzing, reporting, and presenting test findings to the team. You will also implement feedback mechanisms and strategies to gather user feedback, stay updated with the latest usability testing tools and methodologies, and advocate for user needs to drive improvements based on usability findings and best practices. The apprenticeship program is structured into two phases: the training phase and the deployment phase. During the training phase, which lasts for 8 weeks, you will acquire the foundational skills necessary for the role of UX Researcher through a full-time, project-based training program. After completing the training, you will be deployed to a client partner where you will work as a UX Researcher for approximately 12 months, contributing to the client team's success and further developing your skills. There may be an opportunity to transition into a full-time employee with the client after the deployment period. This position is ideal for individuals who are curious, motivated, and passionate about user experience. You will have the chance to learn on the job, receive mentorship from experienced professionals, and start your career in UX research without prior experience.

Responsibilities

  • Conduct usability tests across various stages of product development.
  • Collaborate with the Lead UX Designer to ensure optimal user experience.
  • Analyze, report, and present test findings to the team.
  • Implement feedback mechanisms and strategies to gather user feedback.
  • Stay updated with the latest usability testing tools and methodologies.
  • Advocate for user needs and drive improvements based on usability findings and best practices.

Requirements

  • Be at least 18 years old.
  • Have a high school diploma (10th grade or better ability in reading + math).
  • Basic proficiency using a computer and the internet.
  • Be a U.S. citizen or eligible to work in the U.S. for 30 continuous months.
  • Curiosity to learn new skills.
  • Motivated and strong problem solver.
  • Passionate about user experience.
  • Must live in the City of Baltimore.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
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