Omi & Co. Sa - Central LA, CA

posted 5 days ago

Part-time - Entry Level
Central LA, CA
Professional, Scientific, and Technical Services

About the position

The Verizon Sales Representative position at OMI, Inc. is an entry-level role focused on providing exceptional customer service and sales support in the telecommunications industry. The role emphasizes building relationships with customers, educating them on various telecom services, and collaborating with team members to achieve sales goals. Representatives are expected to develop their skills through specialized training and mentorship, ultimately contributing to the company's growth and customer satisfaction.

Responsibilities

  • Educate customers on our range of telecom services including TV, phone, and internet packages.
  • Customize service packages to align with customers' specific needs and budget constraints.
  • Be an outstanding example of the brand we represent through direct communication and follow-up.
  • Gain an understanding of entry-level sales processes and concepts.
  • Assist in generating revenue by collaborating with the Sales Representative team to identify and boost individual talents.
  • Ensure efficient implementation of systems and processes used by the sales team to comply with client operating policies.
  • Maintain the integrity of the company by handling customer complaints and concerns with empathy while complying with company policy.
  • Support quality assurance by analyzing customer feedback and reporting to upper management.

Requirements

  • Sales, customer support, client facing or similar industry experience.
  • Proven ability to motivate, influence, and inspire team members.
  • Full-time availability.
  • Goal-oriented mindset with a track record of achieving sales targets.
  • Excellent negotiation and persuasion abilities.
  • Self-motivated and driven with a passion for delivering exceptional customer service.
  • High level of emotional intelligence and empathy when interacting with customers.
  • Learning Agility - on-the-spot flexibility, adapting to new challenges.

Benefits

  • 401(k)
  • Health insurance
  • Bonus opportunities
  • Commission pay
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