PENN Entertainment - Morgantown, PA
posted 4 days ago
About the position
At PENN Entertainment, we are changing the entertainment landscape and are looking for talented individuals who believe in having fun. You will be part of a fast-paced environment where you will work alongside a diverse group of co-workers who are enthusiastic about helping people find and enjoy more fun. We care about your career growth and provide the support you need to expand your possibilities. This position involves providing guidance and daily supervision to staff, supporting operational goals, and ensuring compliance with departmental budgets and customer service standards. You will also assist in the day-to-day cleaning of the Casino property and maintain accurate inventory of supplies and equipment.
Responsibilities
- Provide guidance and daily supervision to staff on designated shift.
- Support and administer operational goals and monitor performance and profit objectives.
- Adhere to scheduling and coordinate with manager on scheduling concerns, focusing on guest satisfaction.
- Support compliance with departmental budgets.
- Promote and demonstrate superior customer service in accordance with department and company standards.
- Oversee the day-to-day cleaning of the Casino property.
- Keep accurate inventory of supplies and equipment and communicate supply needs to manager.
- Inspect completed work to ensure it meets established standards.
- Ensure OSHA standards are followed.
- Report property damage or problems to manager in a timely manner.
- Assist in providing distribution of work assignments.
- Ensure compliance with all regulatory requirements and report potential issues to management.
- Maintain strict confidentiality in all departmental and company matters.
Requirements
- Must be at least 18 years of age.
- High School Diploma or GED is required; one-year related experience and/or training; or equivalent combination of education and experience.
- Ability to perform physical job duties of all EVS team members in emergencies.
- Ability to operate all standard EVS equipment, including vacuum cleaners, floor machines, carpet extractors, and handheld radios.
- Proficient in Microsoft applications (Excel, Word, and Outlook).
- Ability to perform basic mathematical operations and interpret data.
- Ability to interact with guests, staff, and colleagues and resolve problems diplomatically.
- Willingness to work at multiple casino locations.
Benefits
- 401k Program
- Company Perks
- Career Opportunities
- Advancement Programs
- Scholarships
