Epic Application Analyst - Cadence

Kootenai Health - Coeur d'Alene, ID

Full-time - Mid Level

Hybrid - Coeur d'Alene, ID

Hospitals

About the position

The Epic Application Analyst for Revenue Cycle (Cadence) at Kootenai Health is responsible for planning, executing, and optimizing the life cycle of Epic and third-party applications. This role involves analyzing workflows, implementing system enhancements, and acting as a liaison between various stakeholders to ensure effective use of the Epic modules and applications. The position is remote eligible, with specific location restrictions for employees.

Responsibilities

• Performs in-depth analysis of current and future workflows, data collection, report details, and other technical issues associated with the Epic EHR and designated third-party applications.
• Collects requirements regarding potential system enhancements or new system implementation and prepares details of specifications needed; prioritizes and implements requested changes to the system.
• Investigates standardization and process improvement opportunities while making build decisions.
• Validates data is accurate and meets business requirements.
• Designs and executes small-scale application testing as required.
• Provides support for the installation and implementation of system patches, service utilities, and version upgrades as assigned.
• Participates in integrated area domain and affinity groups in support of operational governance.
• Troubleshoots, identifies root cause, and documents problems of simple to medium complexity for assigned applications and systems.
• Analyzes and manages systems or third-party vendors/service providers to ensure service level agreements are met.
• Maintains data integrity and security for assigned applications and systems.
• Develops system documentation as assigned per standards.
• Develops communication related to education efforts for deployments, upgrades, optimizations, and other system changes as assigned.
• Analyzes workflows and understanding policies, procedures, and constraints in core clinical or business area(s) of responsibility.
• Partners with quality, operational, and business leaders on system design and optimization to meet quality, safety, financial, and efficiency needs.
• Performs other related duties as assigned.

Requirements

• Associate's degree in Computer Science, Information Technology or a related field preferred, or equivalent education/experience required.
• Minimum of 2 years of relevant experience in Revenue Cycle operations or Information technology required.
• Experience with the Electronic Health records, revenue cycle, patient throughput, billing, revenue cycle regulatory requirements, scheduling, registration, and/or Health Information Management required.
• Minimum 3-5 years of analyst experience preferred.
• Epic certification in one or more Epic modules as assigned required (Cadence). Certification to be initiated as directed and completed within 3 months upon completion of Epic training; employee must remain current in certification or proficiency Cadence required.
• Prelude, Referrals, or Grand Central preferred.
• Other required system application certifications to complete assigned work as assigned.
• Participates in after-hours on-call, on-call rotation, and service recovery efforts as required.
• Advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the development and deployment of application software necessary to run the healthcare systems business, clinical or financial systems.
• Comprehensive understanding of clinical or business principles to evaluate information system and healthcare regulatory needs.
• Knowledge of Healthcare information systems.

Nice-to-haves

• Experience with additional Epic modules such as Prelude, Referrals, or Grand Central.
• Familiarity with healthcare regulatory requirements and compliance standards.

Benefits

• 100% employer-paid health insurance premiums for full-time employees.
• Tuition assistance program available after 90 days.
• 401b retirement plan with employer matching contributions based on years of service.
• Competitive salaries with night, weekend and PRN shift differentials.
• Award-winning wellness program including onsite financial seminars and coaching.
• Employee discounts at The Wellness Bar, PEAK Fitness, and various cell phone carriers.