Epic Application Analyst - Cadence

About the position

The Epic Application Analyst for Revenue Cycle (Cadence) at Kootenai Health is responsible for planning, executing, and optimizing the life cycle of Epic and third-party applications. This role involves analyzing workflows, implementing system enhancements, and acting as a liaison between various stakeholders to ensure effective use of the Epic modules and applications. The position is remote eligible, with specific location restrictions for employees.

Responsibilities

• Performs in-depth analysis of current and future workflows, data collection, report details, and other technical issues associated with the Epic EHR and designated third-party applications.
• Collects requirements regarding potential system enhancements or new system implementation and prepares details of specifications needed; prioritizes and implements requested changes to the system.
• Investigates standardization and process improvement opportunities while making build decisions.
• Validates data is accurate and meets business requirements.
• Designs and executes small-scale application testing as required.
• Provides support for the installation and implementation of system patches, service utilities, and version upgrades as assigned.
• Participates in integrated area domain and affinity groups in support of operational governance.
• Troubleshoots, identifies root cause, and documents problems of simple to medium complexity for assigned applications and systems.
• Analyzes and manages systems or third-party vendors/service providers to ensure service level agreements are met.
• Maintains data integrity and security for assigned applications and systems.
• Develops system documentation as assigned per standards.
• Develops communication related to education efforts for deployments, upgrades, optimizations, and other system changes as assigned.
• Analyzes workflows and understanding policies, procedures, and constraints in core clinical or business area(s) of responsibility.
• Partners with quality, operational, and business leaders on system design and optimization to meet quality, safety, financial, and efficiency needs.
• Performs other related duties as assigned.

Requirements

• Associate's degree in Computer Science, Information Technology or a related field preferred, or equivalent education/experience required.
• Minimum of 2 years of relevant experience in Revenue Cycle operations or Information technology required.
• Experience with the Electronic Health records, revenue cycle, patient throughput, billing, revenue cycle regulatory requirements, scheduling, registration, and/or Health Information Management required.
• Minimum 3-5 years of analyst experience preferred.
• Epic certification in one or more Epic modules as assigned required (Cadence). Certification to be initiated as directed and completed within 3 months upon completion of Epic training; employee must remain current in certification or proficiency Cadence required.
• Prelude, Referrals, or Grand Central preferred.
• Other required system application certifications to complete assigned work as assigned.
• Participates in after-hours on-call, on-call rotation, and service recovery efforts as required.
• Advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the development and deployment of application software necessary to run the healthcare systems business, clinical or financial systems.
• Comprehensive understanding of clinical or business principles to evaluate information system and healthcare regulatory needs.
• Knowledge of Healthcare information systems.

Nice-to-haves

• Experience with additional Epic modules such as Prelude, Referrals, or Grand Central.
• Familiarity with healthcare regulatory requirements and compliance standards.

Benefits

• 100% employer-paid health insurance premiums for full-time employees.
• Tuition assistance program available after 90 days.
• 401b retirement plan with employer matching contributions based on years of service.
• Competitive salaries with night, weekend and PRN shift differentials.
• Award-winning wellness program including onsite financial seminars and coaching.
• Employee discounts at The Wellness Bar, PEAK Fitness, and various cell phone carriers.