Epic Application Analyst: Hospital Billing

Saint Francis Health System - Tulsa, OK

Full-time - Mid Level

Remote - Tulsa, OK

Nursing and Residential Care Facilities

About the position

The Hospital Billing Application Analyst is responsible for the system design, build, testing, validation, and ongoing support of assigned applications within the hospital billing system. This role requires collaboration with interdisciplinary teams to optimize workflows and enhance system functionality, ensuring effective solutions are implemented to support operational needs.

Responsibilities

• Obtain and maintain in-depth knowledge of functional workflows and software functionality necessary to support them.
• Participate in future state workflow review and development and complete the system build necessary to support these new workflows.
• Work collaboratively in workgroups and across interdisciplinary teams.
• Identify system optimization and enhancements and collaborate with vendors and other technology, project team, and end-user resources to design and implement effective solutions.
• Research issues and use independent analysis and judgment to produce solution options to complex matters.
• Continually identify opportunities for functional improvement in applications.
• Provide tier-2 support of application incidents reported through the help desk.
• Maintain up-to-date documentation.
• Implement changes using documented processes that are compliant with departmental policies and procedures.
• Promote the Mission, Vision, and Values of the Health System and practice a high level of customer service in all aspects of job duties.

Requirements

• High school diploma or GED; Bachelor's degree strongly preferred.
• Obtain and maintain Epic certification in assigned application module(s).
• One year of related experience, with current internal/external Epic operational experience strongly preferred.
• Basic computer skills.
• Ability to work independently and within a team across multiple disciplines.
• Ability to establish and meet work schedules within limited time frames and under tight deadlines.
• Analytical ability to solve both business and technical problems.
• Excellent interpersonal and communication skills.