Epic Beaker Lab Builder

Deloitte - Houston, TX

Houston, TX

Professional, Scientific, and Technical Services

About the position

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Beaker Lab Builder you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Responsibilities

• Under direction of the Applications Manager, the Application Analyst I/II is a specialist in their respective Epic Application(s) and supports core functions of the health system's processes.
• Responsible for Epic software analysis, design, configuration, testing, and implementation as well as application support and issue resolution.
• Interacts with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirements.
• Maintains high credibility and ownership of system activities within assigned application.
• Works directly with Operations and provides input on system design and capabilities.
• Develops system design, including functional specifications and strategies, based upon the analysis of specific operational needs.
• Analyze operational requirements and system capabilities to propose effective solution.
• Understand workflow practices and how to apply to system configuration in support of Operational/IT strategies, issues, and priorities.
• Performs unit, system, and integration testing per standards and documents outcomes.
• Work with Application Team to ensure applications are well supported and implementations are properly executed.
• Follow defined standards, promote best practice principles, and participate in change control process.
• Optimizes, maintains and supports application/system as required.
• Participates effectively as a team member to achieve team goals and objectives.
• Provides on-call support, troubleshoots and resolves production support issues during Activation as applicable.
• Initiates escalation procedures.
• Identify potential issues and refer more complex issues to appropriate level of support.
• Builds rapport and always promotes teamwork by maintaining a professional and positive attitude.
• Lead meetings as needed, prioritize tasks, resolve conflicts and manage a project plan.
• Meet application deliverables, project timelines, and delivery weekly status reporting.
• Timely project and data tracking with input of weekly time tracking.
• Performs other related duties assigned by supervisor.
• In an emergency, performs other duties necessary for the welfare of patients or the efficient operations of the institution.

Requirements

• Certified and experienced in Epic Beaker.
• 5+ years of experience with EPIC Beaker.
• Experienced in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support.
• Demonstrative understanding of technical documentation.
• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
• Limited immigration sponsorship may be available.
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
• Role is remote.

Nice-to-haves

• Strong desktop skills including Word, Excel, PowerPoint.
• Work Experience/Direct Knowledge of clinical area or business area to be supported.
• Analytical/ Decision Making Responsibilities.
• Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
• Can operate independently or with minimum supervision.
• Excellent Written and Communication Skills.
• Ability to deliver technical demonstrations.

Benefits

• Broad range of benefits offered by Deloitte.
• Opportunities for professional development and mentorship.
• Inclusive culture that empowers diverse perspectives.