Self Regional Healthcare-posted about 1 year ago
Full-time • Entry Level
Greenwood, SC
Hospitals

The Epic Credentialed IT Trainer is responsible for leading end-user training sessions using a curriculum designed by the Analytics Analyst. This role involves preparing and facilitating classes, addressing trainee questions, collecting feedback, and communicating insights to the Analytics Analyst. Additionally, trainers may assist in updating training materials, providing on-site support during go-lives, and conducting proficiency assessments.

  • Preparing for class and setting up the classroom
  • Facilitating the class
  • Following up on outstanding questions that arise in the classroom
  • Collecting feedback from trainees in the class
  • Communicating feedback to the Analytics Analyst
  • Helping Analysts update training materials
  • Working with end users at-the-elbow to train analytics content
  • Testing lesson plans and training environment build
  • Facilitating study halls and user settings labs for providers or other attendees
  • Administering end-user proficiency assessments and in-system checklists
  • Supporting end users with at-the-elbow go-live support
  • Administering post-live refresher, optimization, and skills-enhancement training
  • Strong verbal communication and public speaking skills
  • Experience in adult education (recommended, not required)
  • Knowledge of organizational workflows
  • Epic reporting experience/knowledge
  • Strong interpersonal skills
  • Enthusiasm for reporting
  • Willingness to learn
  • Ability to adapt to change
  • Ability to build rapport easily
  • Good technical skills
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