AdventHealth - Altamonte Springs, FL

posted 19 days ago

Full-time - Mid Level
Altamonte Springs, FL
Hospitals

About the position

The Epic Information Systems Revenue Cycle Intermediate Analyst plays a crucial role in the implementation and management of Epic systems within AdventHealth. This position requires a comprehensive understanding of system build and implementation, as well as the ability to analyze business problems and recommend solutions that align with organizational goals. The analyst collaborates with clinicians and end users to design, build, test, train, implement, evaluate, and maintain Epic and associated systems, ensuring effective patient care delivery and improved outcomes.

Responsibilities

  • Collaborate with clinicians and end users to design, build, test, train, implement, evaluate, and maintain Epic and associated systems.
  • Analyze and document workflows, perform gap analysis, and identify needed process changes during the implementation of new solutions.
  • Develop and maintain collaborative relationships with stakeholders to capture business and technical requirements.
  • Design, build, and configure within assigned Epic system modules and supporting third-party applications.
  • Develop test scripts and materials for end-to-end workflow testing, including unit, system, and integration testing.
  • Troubleshoot issues or system deficiencies and provide recommendations for resolution.
  • Participate in or lead multiple cross-functional projects, communicating project status and deliverables.
  • Provide guidance and act as a resource for other analysts, project managers, and consultants.
  • Participate in on-call responsibilities in support of a 24/7 production systems environment.
  • Act as a super user of supported applications, training and mentoring new employees.

Requirements

  • Epic Certification or ability to complete certification within 3 months of completing classes.
  • Advanced knowledge of Microsoft suite of products.
  • EMR application/implementation experience.
  • Experience communicating complex technical concepts to a non-technical audience.
  • Demonstrated creative problem-solving approach and strong analytical skills.
  • Strong written and verbal communication skills.
  • Ability to manage multiple tasks and projects within deadline constraints.
  • Intermediate knowledge of HL7 and API concepts.

Nice-to-haves

  • 3-5 years of clinical, business or technical background.
  • Knowledge of clinical/business/technical workflow.

Benefits

  • Benefits from Day One
  • Career Development
  • Whole Person Wellbeing Resources
  • Mental Health Resources and Support
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