Epic Revenue Cycle Analyst Intermediate

AdventHealth - Altamonte Springs, FL

Full-time

Altamonte Springs, FL

Hospitals

About the position

The Epic Revenue Cycle Intermediate Analyst plays a crucial role in the implementation and management of Epic systems within AdventHealth's IT department. This position requires a comprehensive understanding of system build and implementation, as well as the ability to analyze business problems and recommend solutions that align with organizational goals. The analyst collaborates with clinicians and end users to enhance patient care delivery systems, ensuring improved outcomes, reduced costs, and increased efficiency.

Responsibilities

• Collaborate with clinicians and end users to design, build, test, train, implement, evaluate, and maintain Epic and associated systems.
• Serve as a lead member of the Revenue Cycle Applications Team, developing electronic documentation solutions that support clinical and revenue cycle workflows.
• Develop and maintain collaborative relationships with stakeholders to capture business and technical requirements.
• Assess workflow processes, identify gaps, and define necessary process changes for new solutions or functionality.
• Design, build, and configure assigned Epic system modules and supporting third-party applications, maintaining system process documentation.
• Create test scripts and materials for end-to-end workflow testing, performing unit, system, and integration testing as per standards.
• Stay current on industry trends and ensure software modifications/upgrades meet Epic specifications.
• Follow departmental standards for software configuration control and quality assurance, providing documentation on system upgrades and new releases.
• Troubleshoot issues or system deficiencies, initiating escalation procedures as required, and providing recommendations for resolution.
• Participate in or lead multiple cross-functional projects, utilizing project management skills and tools to communicate project status and milestones.
• Break down raw information and undefined problems into specific, workable components, making logical conclusions and anticipating obstacles.
• Provide guidance and act as a resource for other analysts, project managers, and consultants.
• Actively participate in project, team, departmental, and other meetings, reporting status updates and accomplishments.
• Identify and act upon opportunities for continuous improvement.

Requirements

• College Degree (AS, Diploma, B.A., B.S. or commensurate experience) in business, IS, or a healthcare-related field.
• 1 or more years' experience developing training materials and documenting workflow design.
• 1 or more years' relevant Epic experience.

Nice-to-haves

• Strong understanding of registration workflows, insurance verification, payer/plan.

Benefits

• Benefits from Day One
• Career Development
• Whole Person Wellbeing Resources
• Award-winning IT Department