AdventHealth - Altamonte Springs, FL
posted 3 months ago
The Epic Information Systems Revenue Cycle Associate Analyst plays a crucial role in the AdventHealth Information Technology department, focusing on the integration and optimization of clinical and business systems. This position requires a comprehensive understanding of system build and implementation, as well as the ability to analyze business problems and recommend solutions that align with organizational goals. The primary objective is to provide a secure, effective, and integrated patient care delivery system that continually improves outcomes, reduces costs, increases efficiency, and enhances patient experiences. In this role, the Associate Analyst will collaborate closely with clinicians and end users to design, build, test, train, implement, evaluate, and maintain Epic and associated systems. This involves utilizing knowledge of clinical and business practices, computer science, and information technology to manage data effectively and determine suitable components for system builds. The Analyst will coordinate with physicians and end users to analyze and document workflows, perform gap analyses, identify necessary process changes, and develop future workflows during the implementation of new solutions or functionalities. Effective communication with all levels of hospital leadership, clinicians, physicians, and ancillary department staff is essential for success in this position. The Analyst will also be responsible for maintaining system process documentation, designing and developing test scripts for end-to-end workflow testing, and ensuring compliance with departmental standards for software configuration control and quality assurance. They will troubleshoot system issues, participate in cross-functional projects, and provide on-call support for a 24/7 production systems environment. This role is integral to the ongoing development and maintenance of Epic systems, ensuring that all software modifications and upgrades meet Epic specifications and enhance the overall functionality of the healthcare delivery system.