Deloitte - Austin, TX
posted 16 days ago
Austin, TX
Professional, Scientific, and Technical Services
About the position
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Willow Inpatient Leader, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Responsibilities
- Oversees the Application Analyst I/II who support their respective Epic Application(s) core functions of the health system's processes.
- Responsible for overseeing the Epic software analysis, design, configuration, testing, and implementation across their relevant application area.
- Collaborates with Operational and IT leadership in identifying, evaluating and configuring systems to meet user and organizational requirements.
- Maintains high credibility and ownership of system activities within assigned application.
- Works directly with Operational leadership to ensure end user feedback is documented and input into the system design and capabilities appropriately.
- Oversees the system design, including functional specifications and strategies, based upon the analysis of specific operational needs assessed by their team.
- Develops strategy around best workflow practices and how to apply to system configuration in support of overall Operational/IT goals.
- Monitors application area timelines, provides status reports on progress, and reports out on their team's oversees unit, system, and integration testing per standards and documents outcomes.
- Works with their corresponding application team analysts to ensure applications are well supported and implementations are properly executed.
- Follows defined standards, promotes best practice principles, and participates in change control process.
- Optimizes, maintains and supports application/system as required.
- Works effectively as a team leader to achieve team goals and objectives.
- Provides on-call support, troubleshoots and resolves production support issues during Activation as applicable.
- Initiates escalation procedures.
- Identifies potential issues and refers more complex issues, escalating to leadership where applicable.
- Builds rapport and promotes teamwork by maintaining a professional and positive attitude.
- Leads meetings as needed, prioritizes tasks, resolves conflicts and manages a project plan.
- Meets application deliverables, project timelines, and delivery weekly status reporting.
- Timely project and data tracking with input of weekly time tracking.
Requirements
- Certified and experienced in Epic Willow Inpatient.
- 10+ years of experience with EPIC Willow Inpatient.
- Experienced in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support.
- Demonstrative understanding of technical documentation.
- Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
- Limited immigration sponsorship may be available.
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
- Role is remote.
Nice-to-haves
- Strong desktop skills including Word, Excel, PowerPoint.
- Work Experience/Direct Knowledge of clinical area or business area to be supported.
- Analytical/ Decision Making Responsibilities.
- Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
- Can operate independently or with minimum supervision.
- Excellent Written and Communication Skills.
- Ability to deliver technical demonstrations.
Benefits
- Broad range of benefits offered by Deloitte.
- Opportunities for professional development and mentorship.
- Inclusive culture that empowers diverse perspectives.
