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Equipment Service Technician
$41,600 - $47,840/Yr
Performance Food Group - Gardiner, ME
posted 2 months ago
Part-time,Full-time - Entry Level
Gardiner, ME
101-250 employees
Merchant Wholesalers, Nondurable Goods
About the position
The Equipment Service Technician role at Performance Food Group involves delivering, installing, setting up, and repairing coffee, cappuccino, and frozen beverage equipment at various customer facilities. This position is essential for supporting America's food distribution system and offers growth opportunities in a safe and inclusive working environment.
Responsibilities
- Services, installs, and repairs all c-store coffee, cappuccino, and frozen beverage equipment.
- Performs regular on-site and in-shop maintenance and repairs.
- Proactively detects and corrects potential problems before they occur.
- Assists customers over the phone with repairs, calibrations, and troubleshooting.
- Records transaction information on a mobile device to provide to the appropriate office at the close of work orders.
- Ensures discrepancies are communicated and resolved as needed, and returns warranty parts for credit.
- Communicates effectively with the company dispatcher to ensure prompt service and customer satisfaction.
- Follows all safety procedures.
- Inspects the company-provided service vehicle and alerts management of necessary maintenance or repairs.
- Maintains part inventory levels in the service vehicle.
- Performs other related duties as assigned.
Requirements
- High School Diploma or Equivalent
- Valid State Driver's license is required to operate service vehicle.
- A minimum of two years of technician experience working on coffee, cappuccino, and frozen beverage equipment or related field preferred.
- Ability to work independently.
- Good to excellent communication skills to work with customers, vendors, and co-workers.
Nice-to-haves
- Electrical and plumbing experience helpful.
Benefits
- Day 1 Health & Wellness Benefits
- Employee Stock Purchase Plan
- 401K Employer Matching
- Education Assistance
- Paid Time Off
