Johnson Controls - Lynnfield, MA
posted 3 months ago
The Equipment Systems Application Engineer I plays a crucial role in supporting the construction sales team by engaging in both pre-sales and post-sales activities related to building systems and equipment project opportunities. This position is primarily focused on executing the equipment business, with the balance of pre and post-sales activities varying based on the assigned branch type, account executives, and customer expectations. In the pre-sales phase, the engineer is responsible for validating system configurations, selecting HVAC equipment and controls, and assisting in the bidding process. This role requires close collaboration with the branch operations manager, account executives, and sales leadership to ensure that all pre-sale needs and expectations are met effectively. In the post-sales phase, the engineer is tasked with executing equipment projects that are profitable, accurate, and completed on time, all while aligning with customer expectations. This includes developing detailed engineering information and submittals to communicate design, configuration, operating, and installation requirements to various stakeholders, including customers, consultants, and subcontractors. The engineer must maintain a balance between customer satisfaction and project financial results, ensuring that all project activities adhere to the scope of the contract. The role also involves providing technical support and limited estimating assistance during the project design or proposal phase, preparing customer proposals and quote letters, managing project profit and loss (P&L), and ensuring compliance with contract requirements. The engineer will interpret engineering drawings and specifications to develop engineered equipment submittals, coordinate project schedules, and maximize change orders when necessary. Additionally, the engineer will communicate project progress and financial status to management, review vendor invoices, and coordinate post-shipment services, including equipment start-up and resolution of any delivery issues. Building and maintaining long-term relationships with customers and other stakeholders is essential, as is ensuring that all customer billing requirements are clearly communicated.