Equipment Systems Application Engineer I

Johnson Controls - Lynnfield, MA

Full-time - Entry Level

Lynnfield, MA

Specialty Trade Contractors

About the position

The Equipment Systems Application Engineer I plays a crucial role in supporting the construction sales team by engaging in both pre-sales and post-sales activities related to building systems and equipment project opportunities. This position is primarily focused on executing the equipment business, with the balance of pre and post-sales activities varying based on the assigned branch type, account executives, and customer expectations. In the pre-sales phase, the engineer is responsible for validating system configurations, selecting HVAC equipment and controls, and assisting in the bidding process. This role requires close collaboration with the branch operations manager, account executives, and sales leadership to ensure that all pre-sale needs and expectations are met effectively. In the post-sales phase, the engineer is tasked with executing equipment projects that are profitable, accurate, and completed on time, all while aligning with customer expectations. This includes developing detailed engineering information and submittals to communicate design, configuration, operating, and installation requirements to various stakeholders, including customers, consultants, and subcontractors. The engineer must maintain a balance between customer satisfaction and project financial results, ensuring that all project activities adhere to the scope of the contract. The role also involves providing technical support and limited estimating assistance during the project design or proposal phase, preparing customer proposals and quote letters, managing project profit and loss (P&L), and ensuring compliance with contract requirements. The engineer will interpret engineering drawings and specifications to develop engineered equipment submittals, coordinate project schedules, and maximize change orders when necessary. Additionally, the engineer will communicate project progress and financial status to management, review vendor invoices, and coordinate post-shipment services, including equipment start-up and resolution of any delivery issues. Building and maintaining long-term relationships with customers and other stakeholders is essential, as is ensuring that all customer billing requirements are clearly communicated.

Responsibilities

• Support the construction sales team with pre and post sales activities on building systems and equipment project opportunities.
• Assist in system configuration validation, HVAC equipment and controls selection for basis of design, bidding, application, and pricing.
• Provide technical support and limited estimating support to Account Executives during project design or proposal phase.
• Develop customer business cases for conceptual solutions and support detailed estimating of projects.
• Prepare customer proposals and quote letters, including project takeoffs and specification reviews.
• Manage project Profit and Loss (P&L) and customer satisfaction for all assigned projects.
• Coordinate backlog execution, schedule, and forecast execution of equipment projects up to two years in advance.
• Interpret engineering drawings and specifications to develop engineered equipment submittals.
• Verify that Johnson Controls has an approved equipment submittal and positive configuration acceptance before releasing equipment for fabrication.
• Evaluate contractual scope of supply and coordinate project schedules with customers.
• Maximize appropriate additional change orders and prepare proposals for scope changes.
• Coordinate the factory equipment order process to ensure compliance with contract documents.
• Select, order, and track delivery of materials and equipment for assigned projects.
• Effectively communicate project progress, issues, and financial status to management.
• Review vendor invoices for compliance before directing payment approval.
• Coordinate post-shipment services, including start-up initiation and problem resolution.
• Visit customer sites to ensure delivery and receipt of critical equipment meets expectations.
• Ensure project documentation complies with contract requirements and Johnson Controls standards.
• Answer engineered equipment and controls application questions from potential customers and sales channels.
• Develop and maintain long-term relationships with customers, consultants, and contractors.
• Coordinate customer training requirements with the local Johnson Controls service team.

Requirements

• Bachelor's degree in engineering, construction, project management, or equivalent.
• Experience with Microsoft Office suite, particularly Word, Excel, and Visio, as well as Adobe Writer and basic Windows operating system.
• Preferred experience with AutoCAD.
• Ability to work independently and as part of a team.
• Strong organizational skills with attention to detail.
• Effective interpersonal skills for communication with internal and external customers.
• Demonstrated ability to manage multiple projects simultaneously with professionalism and persistence.

Nice-to-haves

• Experience in HVAC systems and controls.
• Familiarity with project management software.
• Knowledge of building codes and regulations.

Benefits

• Health insurance coverage.
• 401k retirement savings plan.
• Paid holidays and vacation time.
• Professional development opportunities.