ERP Av4 Budgeting Support Analyst

$80,001 - $120,000/Yr

SAIC - Anaheim, CA

Full-time - Mid Level

Onsite - Anaheim, CA

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

The ERP Av4 Budgeting Support Analyst will serve as the primary support for the City of Anaheim's ERP CGI Advantage v4 Performance Budgeting Application. This role involves maintaining the application, addressing production support issues, and ensuring timely resolution of user inquiries. The analyst will also be responsible for change control, interface development, report maintenance, and troubleshooting user issues, while supporting various business processes related to budgeting and financial operations.

Responsibilities

• Maintain the ERP CGI Advantage v4 Performance Budgeting application to provide production support to users.
• Follow through on all production issues and customer inquiries to ensure timely resolution.
• Prioritize and assign target completion dates for production fixes and change controls in conjunction with clients and team members.
• Maintain business processes and operations to support business applications users and vendors.
• Follow the change management process for all production fixes and change controls.
• Coordinate the resolution of production issues through the escalation process.
• Troubleshoot and resolve user issues, performing root cause analysis and designing solutions to prevent recurrence.
• Interact with city staff and vendors to resolve issues and maintain the ERP application.
• Develop, migrate, and maintain InfoAdvantage reports using Business Objects.
• Develop, migrate, and maintain Insight reports using PowerBI.
• Maintain PowerShell scripts and PDI Maps using Pentaho and related tools.

Requirements

• Bachelor's degree in Computer Science or Computer Engineering.
• 5+ years of relevant experience in supporting and maintaining an ERP system, specifically CGI Advantage v4 Performance Budgeting and Insight Reporting.
• Hands-on programming experience with PL/SQL or equivalent SQL version.
• Experience with VBScript, JavaScript/Java, PowerShell, or other scripting languages.
• Experience in developing and maintaining reports using Microsoft PowerBI and/or SAP Business Objects.
• Experience designing forms using Eclipse BIRT.
• Experience with ETL tools such as Pentaho Data Integrator.
• Experience with relational databases such as Oracle and/or MS SQL Server.
• Experience in applications development, version upgrades, regression testing, and system implementation.
• Excellent verbal communication, interpersonal skills, and technical writing skills.
• Ability to work in a team environment with strong problem-solving and organizational skills.
• Ability to multi-task and provide off-hours support for production issues.

Nice-to-haves

• Experience supporting/maintaining other ERP CGI Advantage v4 applications such as HRM, ESS, and Financial systems.
• Knowledge of batch job scheduling tools.
• Hands-on programming experience with C# or any object-oriented programming language.

Benefits

• Competitive salary range of $80,001 - $120,000 per year.
• Full-time employment with a day shift schedule.