SAIC - Anaheim, CA

posted 7 days ago

Full-time - Mid Level
Onsite - Anaheim, CA
Professional, Scientific, and Technical Services

About the position

The ERP Av4 Budgeting Support Analyst at SAIC is responsible for maintaining the City of Anaheim's Enterprise Resource Planning (ERP) CGI Advantage v4 Performance Budgeting Application. This role involves providing production support, troubleshooting user issues, managing change controls, and developing reports. The analyst will act as a primary point of contact for various ERP-related activities, ensuring smooth operations and timely resolution of issues.

Responsibilities

  • Maintain the ERP CGI Advantage v4 Performance Budgeting application to provide production support to users.
  • Follow through on all production issues and customer inquiries to ensure timely resolution.
  • Prioritize and assign target completion dates for production fixes and change controls in conjunction with the client and team members.
  • Maintain the client's business processes and operations to support business applications users and vendors.
  • Follow the change management process for all production fixes and change controls.
  • Coordinate the effort to resolve production issues in a timely manner.
  • Troubleshoot and resolve user issues and perform root cause analysis for production issues.
  • Interact with city staff and vendors to resolve issues related to the ERP application.
  • Develop, migrate, and maintain scheduled and online InfoAdvantage reports using Business Objects.
  • Develop, migrate, and maintain scheduled and online Insight reports using PowerBI.
  • Maintain PowerShell scripts and PDI Maps using Pentaho and/or related scripting/ETL tools.
  • Support the City's business cycles and periodic operations related to budgeting and reporting.

Requirements

  • Bachelor's degree in Computer Science or Computer Engineering.
  • 5+ years of relevant experience in supporting and maintaining an ERP system, specifically CGI Advantage v4 Performance Budgeting.
  • Hands-on programming experience with PL/SQL or any SQL equivalent version.
  • Experience with VBScript, JavaScript/Java, PowerShell, or other scripting languages.
  • Experience in developing and maintaining reports using Microsoft PowerBI and/or SAP Business Objects.
  • Experience designing forms using Eclipse BIRT.
  • Experience with ETL tools such as Pentaho Data Integrator.
  • Experience with relational databases such as Oracle and/or MS SQL Server.
  • Experience in applications development, version upgrades, regression testing, and system implementation.
  • Excellent verbal communication, interpersonal skills, and technical writing skills.

Nice-to-haves

  • Working experience in supporting/maintaining other ERP CGI Advantage v4 applications such as HRM, ESS, and Financial systems.
  • Knowledge of batch jobs scheduling tools.
  • Hands-on programming experience with C# or any object-oriented programming language.
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