Unclassified - Greensboro, NC
posted 4 months ago
The ERP Database Administrator (DBA) is a mid-level technical position responsible for providing database and application administration for the Banner enterprise resource planning (ERP) system and its associated applications. This role supports various modules including Banner Student, Financial Aid, Finance, and Human Resources. The DBA plays a crucial role in ensuring the smooth operation of ERP systems by providing support for operations, installation, configuration, and upgrades of Banner modules, database software, and other applications. Additionally, the DBA is tasked with tuning the Banner database to optimize its performance and efficiency. In this position, the DBA collaborates with ERP analysts, system administrators, functional office staff, service providers, and other stakeholders to plan installations, upgrades, and assess performance or cybersecurity issues. Reporting to the Director of Enterprise Applications, the DBA works under the guidance of senior technical staff and is an integral part of the department, ensuring that Banner and related applications function effectively across various functional and technical offices. The primary function of the Information Technology Services (ITS) unit is to support the university's mission of teaching, research, and scholarly application of knowledge by providing the necessary information technology infrastructure, software, hardware, and support. ITS comprises nine departments that work collaboratively with the university community to deliver the technology support and services essential for operational excellence and the integration of advanced technology.