North Carolina A&T State University - Greensboro, NC
posted 4 months ago
The ERP Database Administrator (DBA) is a mid-level technical position responsible for providing database and application administration for the Banner enterprise resource planning (ERP) system and its associated applications. This role supports various modules including Student, Financial Aid, Finance, and Human Resources. The DBA plays a crucial role in ensuring the efficient operation of the Banner database by providing support for ERP operations, which includes the installation, configuration, and upgrade of Banner modules, database software, and other applications. Additionally, the DBA is tasked with tuning the Banner database to optimize its performance. In this position, the DBA collaborates with ERP analysts, system administrators, functional office staff, service providers, and other stakeholders to plan installations, upgrades, and assess performance or cybersecurity issues. Reporting to the Director of Enterprise Applications, the DBA works under the guidance of senior technical staff and is expected to function effectively across both functional and technical offices to maintain high operational standards for Banner and related applications. The Information Technology Services (ITS) department, which the DBA is a part of, is dedicated to supporting the university's mission of teaching, research, and the scholarly application of knowledge. ITS comprises nine departments that work collaboratively with the university community to provide the necessary information technology support and services, aiming for operational excellence and the integration of advanced technology to create effective solutions.