ERP Implementation Sr. Manager

Crowe - Chicago, IL

Full-time - Mid Level

Chicago, IL

Professional, Scientific, and Technical Services

About the position

At Crowe, you have the opportunity to deliver innovative solutions to today's complex business issues. Crowe's accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a "Best Place to Work." We are 75 years strong and still growing. Come grow with us! The ERP Implementation Sr. Manager will be focused on executive communications, proactively addressing project risks, managing project solution scope, and providing project leadership and direction for Crowe and customer team members tasked with implementing the solution. The successful candidate will demonstrate a proven track-record of managing and delivering full lifecycle ERP implementations. The Project Manager Consultant will be expected to participate in team-building events and develop internal team and customer relationships. Any non-customer time will be spent on personal investment, internal initiatives, and administrative tasks.

Responsibilities

• Collaborate with customers leadership to outline the objectives, detailed scope, resources, timeline, and budget for each new implementation
• Participate in operational review meetings with customers
• Manage the complete software development lifecycle for approved development activities with a focus on reducing cycle times between functional, technical, and QA resources
• Manage project plan, budget, and resource schedule on a weekly basis
• Prepare weekly status reports and facilitate weekly status review meeting with customer leadership
• Identify risks and formally manage risk mitigation plans in close collaboration with customer leadership
• Facilitate quality assurance reviews with customer on a regular basis and execute correction actions
• Engage with project teams to gather assets, best practices, and guidance from our customers to integrate and/or improve our methodologies and end customer experience

Requirements

• Minimum of eight (8) years managing enterprise level ERP implementation projects which are at least $5 Million in size
• Microsoft Dynamics 365 Finance and Operations ERP experience preferred
• Experience in Manufacturing and Supply Chain industries is preferred
• Experience with Agile software development lifecycle methodology is a plus
• Knowledge and/or experience servicing the Metals industries is highly regarded
• Prior consulting organization experience preferred
• Ability to manage time, prioritize and communicate commitments is required
• Demonstrated communication skills as evidenced by ability to articulate project status and risks to diverse audiences
• Must have reputation and references with previous customer, contacts, and/or partners
• Proficient in Project Management applications, such as MS Project, MS Visio, Azure DevOps, and Smartsheet
• Project Management Professional (PMP) certification from PMI strongly preferred
• Bachelor's degree required
• Writing samples may be required at time of interview

Nice-to-haves

• Experience with Agile software development lifecycle methodology is a plus
• Knowledge and/or experience servicing the Metals industries is highly regarded
• Prior consulting organization experience preferred

Benefits

• Comprehensive benefits package
• Career coaching and guidance
• Inclusive culture that values diversity